Netspace Online Ltd

Internet Services in Nottingham

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67 Station Road
Beeston
NOTTINGHAM
Nottinghamshire
NG9 2AW

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Key Services

business web hosting, domain, email hosting



About

NetspaceOnline.net provides personal web site hosting, business web hosting, reseller web hosting and design solutions to individuals and organisations across the globe. We make website design & hosting easy!

Visit our website: http://www.netspaceonline.net

Specialist Services

Technology is a very fast paced industry, you can?t just jump on the next piece of latest technology that is released, instead, you require patience and testing, and once this is accomplished you have some certainty that the server you are placing your clients and their data on is reliable and secure.

We ensure we cater for all hosting clients, big and small, as we feel even smaller clients deserve top-notch and reliable hosting without the pit falls and add-on costs hidden in the small print of some of the larger players.

We ensure customer enquiries are answered promptly with a target response rate of 10 minutes,- and this does not mean just an auto-responder, we ensure a detailed response is provided so the client understands what is going on and how long they may need to wait to have an issue resolved.

We provide a variety of contact channels for our clients. These include our live web based help system, MSN, AOL, ICQ, and Yahoo; and in extreme circumstances IRC (Internet Relay Chat). Clients are able to leave feedback on the level of service received by any of our support representatives so we can look back and improve our service where required.

We also provide an extensive knowledge base which is continuously updated to assist our clients with solutions to problems they may face, we also provide a flash based tutorial system allowing clients to see step by step any procedures they may need to carry out on their control panel, creating e-mail accounts, mailing lists, adding domains etc.

Trading Since

2001

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Products and Services

We offer these services

  • Customer Service / Helpline
  • Money Back Guarantee
  • Credit Card Payments

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