23 Whitchurch Road
Cardiff
South Glamorgan
CF14 3JN
Telephone: 029 203... 029 2030 1141
Monday to Friday: 9:30am - 5:30pm
Saturday: 9:30am - 12pm
Sunday: Closed
I have just become a Northwood tenant and they have made the whole process of moving house stress free and easy. All staff are approachable, friendly and helpful on the phone. When I had a small maintenance issue with the property, the issue got sorted very quickly and was resolved without any hassle. Northwood found me a lovely flat and I would highly recommend them.
joe wood - 09/06/2015 | report this review
Northwood are a terrible letting agency. So unclear about prices. Hidden fees at every turn. Unprofessional and clearly uncaring for anyone but their landlords. The Guaranteed Rent Scheme they offer to Landlords SOUNDS tempting and I can understand why so many, including MY ex-landlord, have chosen them. In theory, having Northwood as the tenant and anyone renting the property as the sub-letter is a great idea. On paper, the person sub-letting (WHO WAS NOT MADE AWARE IT WAS A SUBLET PROPERTY!) is left severely without rights. I tried to get the contact details of the owner of the property I rented, and Northwood told me I was only allowed my landlord's details, which is them. I only wanted his details so I could speak to him instead of these useless idiots! Honestly, tenant or landlord. Get out / Don't get involved in the first place. They will leave repairs for months and spread lies between you and the other party. The ONLY good thing about them is that they are capable of taking a bribe. And even that isn't a good trait to have. The above is correct and fair and I am in no way trying to mislead anyone. These are my experiences with Northwood Cardiff&Newport and they truly are THIS bad.
Disgruntled ExTenant - 11/01/2014 | report this review
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