25 The Broadway
We are a family run business established since 1987 we have a vast experience in the removal industry, having joined British Association of Removers in 2003 means you may be confident in entrusting your personal property to our care.
As BAR Members we must meet as a condition of our membership suitable insurance cover and Terms and Conditions which meets B.A.R strict standards and also their code of practice. Our Staff are fully trained and accredited through B.A.R training services. We supply free quotations and any helpful advice we can to aid you in your move. We specialise in the removal of all upright and grand piano's, antiques and fragile items with the upmost care.
We also undertake a great deal of removal for both the Anitques and Music Trade.
We promise that we will act fairly and reasonably in all our dealings with you and uphold all the standards contained in the Code. Our key commitments are as follows:-
**We will make sure that our advertsing and promotional literature is clear and not misleading.
**We will give you a clear description, price and timetable for the work to be carried out.
**We will offer insurance or other protection options.
**We will explain clearly our liability for loss or damage, the time limit for making claims and cancellation / postponement rights and charges.
**We will provide staff who are courteous, competent and committed to providing a high standard of Service.
**We will deal quickly and sympathetically with things that go wrong.
**We will publicise this Code, have copies freely available and make sure our staff are trained to put it into practice.
"Our Policy is to deliever the highest standard of Service to our Customers." We want you to remember us as "A Move In The Right Direction".
Moving a business to another premises requires timing, organization and co-ordination if you are to avoid losing money or upsetting your customers. P and J Removals will arrange an appointment at your convenience to discuss with you your planned business move and work with to organize a detailed Schedule of Service to avoid any delays. P and J Removals will explain the services they provide and agree with you exactly what's to be included in the quotation, together with a detailed Service Specification of what will and won't be included in the final move. Depending upon the size of your business you might want to consider of moving your business over several days. This will enable to continuity of your business and ensure it remains operating at all times. It is important that you decide what part of your business moves first and that you discuss this with P and J Removals so a detailed quotation can be provided. Do not put everything together in one room or area: this makes it very difficult for the P and J Removal Staff to work and it will slow us down.
If you can, try to remove anything that is not going to your new business address before the moving day. It is important that you identify and label all items and where they go in your new premises to ensure continuity of your business. For further information, about our full range of commercial and domestic removal and storage, please visit our website, or call on 01202 581 581.
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