Avoid this place

My encounter with PRS's mechanic was nothing short of a disheartening nightmare. The MOT for my high-end vehicle, coupled with the presumptuous, chauvinistic, and unethical manipulation of my car's components, was an egregious act of deception. The deliberate introduction of faults post-MOT left me aghast, questioning the integrity of this establishment. When I returned to address these concerns, I was met with an aggressive, rude, and profoundly arrogant response. The mechanic's overt hostility during our confrontation only solidified my suspicions of foul play. This experience reeks of unprofessionalism and casts a long, disheartening shadow on the credibility of PRS as a reputable service provider. I felt not only disrespected but also violated by the mechanic's presumptive actions and disgraceful behaviour. As a customer, I expected honesty, transparency, and professionalism after receiving a good word of mouth review. Regrettably, my experience here was a nightmare..

Katy Pitts - 01/11/2023 | report this review