Pacific Ocean
Furniture Retail Outlets in Dover
64-66 Castle Street
Dover
Kent
CT16 1PA
Contact Numbers
Reviews
Avoid the shop with all costs
We bought us safe from them which was unusable in around six months £1300 We have been abused shouted at it has just been awful a very bad experience. I wish we had listened to the reviews and stayed away please please don’t spend your money
suzanne cowper-smith - 08/01/2023 | report this review
Avoid this shop, it's not worth the hassle
Purchased a king size bed with 2 drawers from Pacific Ocean - delivered 08-01-16. After unpacking noted 1 drawer was not flush and had a 2/3mm gap (ie coming apart). Contacted Pacific Ocean 09-01-16 and told a replacement would be got or ordered. Heard nothing, contacted 23-01-16 - they had forgotten! Then requested drawer returned to shop (bulky and inconvenient), therefore asked to pickup. Could not send photos by email, as they would not provide the address. Also claimed they didn't know the brand of bed ordered! Nothing has been heard since from them. We like to use local businesses, but this experience does not help. As per the previous poster Karyn, we had the same experience too. I wish I'd looked for reviews on this company before purchasing. Avoid this shop, it's not worth the hassle.
S Chatz - 04/03/2016 | report this review
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