Palms

Restaurant - Mediterranean in London

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39 King Street
London
Greater London
WC2E 8JS

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Disappointing and lazy food

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Value

Disappointing. Prices are pretty reasonable, especially when they've offers on BUT if you're vege think again..... their vegetarian main course options are actually a little embarrassing in their rubbishness (the med' vegetable thing was second-rate school dinner slush!) Vegetarians should expect more of London restaurants than some peppers smothered in a tasteless tomato and pepper sauce. Service was fine and central location all good but I'd not go back!

A User - 01/01/2009 | report this review

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Turned away high profit customers

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I have had a very pleasant meal at this lovely establishment - fabulous food and incredible service. This is obviously available if you are looking to dine up to 10pm.On this disastrous occasion we arrived slightly after 10pm and enquired from the gentleman who had disappeared behind the bar whether we could enjoy just deserts and coffee. He shook his head and informed us that they could not do this as the kitchen was closed. I have run a restaurant and understand when a kitchen is closed, but we were asking for merely a desert and coffee - both of which require minimum preparation and do not require a fully open kitchen to prepare. We noted that some diners were still eating their main courses so the kitchen could not have been long closed and they surely would be able to order deserts and coffee. Another couple were looking at menus. The final straw was when a waiter appeared and took a MAIN COURSE ORDER from this couple!!!We took our custom somewhere else where we were greeted with open arms and where we had a fabulous time; and tipped very well too. In the restaurant trade coffee and deserts are high profit margin items so unless all diners in your establishment are already almost finished with their deserts and coffees you don't turn away this sort of custom!!! London's credit crunch is obviously something that this staff member doesn't know or care about either! What a pity.

A User - 01/12/2008 | report this review

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Pre-theatre dinner perfection

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When ever I go to the theatre, opera, comedy store, anything in the West End really and need a quick and quality bite to eat I also dine at Palm Court.It's a charming, well presented brasserie, always busy but presumably quite a high churn rate as I have never had to wait more than a few minutes for a table.I have only ever eaten from the theatre menu. It's very straight forward. A pretty generic chicken with sauce/fish with sauce/vegetarian are you options for the main course but in my experience it has always been delicious and very well cooked. At least twice I have had chicken breast with tarragon sauce, which has now become a staple of my home cooking quick meals! I also recall a salmon in dill sauce which was just delicious.They've really got it right as well. The food is always great, it is always served promptly and, most especially, they always get the portion size right! I have never come out of there feeling hungry, yet never too full either.My one criticism is that the wine list is... off par. It would be nice also to see a little more available by the glass, to play further to their pre-theatre menu bag. a bottle pre-show between 2 or 3 is a touch OTT and the house wine sadly really isn't up to much.I intend at some point to have a proper meal there as it is always busy, people speak very highly of it and it is a very cosy and romantic place.To their credit, I once popped in with a friend before going to see Mousetrap (it was the... well, if you don't already know I'd hate to spoil it). We were running a little late so the conversation ran along the lines of;"Can be in and out inside 40 minutes""Of course sir. Please, take a seat. Would you like drinks?""Dry white and a stiff gin please."The waiter reappeared almost immediately with the drinks, took our order, starters hit the table inside 5 minutes, as soon as they were gone our main course arrived (I enjoyed a delicious and tender minute steak and frittes. They do a really good minute steak!), the waiter asked if we intended to order dessert, which we didn't but asked for a pair of coffees. They were served, with the bill, the moment our plates were cleared and we were done. Out the door inside 40 minutes, well fed, well watered and with enough change for interval drinks. The waiter even flagged down a rickshaw for us.Not my preferred way to dine, but if you want an express dinner, and we did, I challenge you to find a better place!

A User - 01/10/2008 | report this review

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