Parcelforce Worldwide
The Glades
Festival way, festival park
Stoke-on-trent
Staffordshire
ST1 5TG
Contact Numbers
About
We are the UK's leading express carrier, delivering to 225 countries and territories worldwide. Our delivery network reaches 99.6% of the worlds population.
You can send parcels from our Stoke Depot up until 7pm for next day delivery.
Reviews
bad experience
the 48 hrs service was delay. 96 hrs still havent't received. online tract service not update for few days. What is the meaning of the tracking service? Phone service was terrible. They just say on the road and ask you to wait.
Choon See - 18/03/2013 | report this review
DISGUSTING
I'm absolutely disgusted that a company with such poor communicational skills is allowed to trade let alone make money out of it. I've waited home for 2 days at a cost of over £200 to find out it has been sent back due to way it has been handled by drivers or loaders. FURIOUS
Jonathan Roberts - 11/05/2012 | report this review
DO THEY KNOW WHAT THEY ARE DOING
THERES AN OLD SAYING THE LEFT HAND DOES`NT KNOW WHAT THE RIGHT HAND IS DOING WELL WITH PARCEL FORCE THE NEW SAYING IS THE LEFT HAND DOES`NT KNOW ITS GOT A RIGHT HAND TERRIBLE SERVICE 48 HR DELIVERY AND A WEEK LATER ITS STILL NOT ARRIVED WELL OUT OF POCKET
PAUL OLIVIER - 27/09/2011 | report this review
delivery service
this service is terrable i orderd a game from game to be delivered on the release date, i traked the delivery on the day it was ment to be deliverd, all morning till 8 pm it said it was being deliverd finaly at 9 pm it said it was delivered, I did not go out all day as i was expecting this delivery and there was no delivery. I rang the next day and gave them my details, they told me they would ring back in 5 minutes, half an hour later i rang back in which they replyed they still need a fiew more minutes to fined out where it was delivered, another half an hour later 1 minut before closing time for customer services that day, i rang them back again and they put me on hold for 20 minutes in which they told me it was still in the depo and they will send it out straight away and it will be 30 min or so 1 hour later and it still is not here . this is the worst sevice i have ever come across in any buisness and i will not be using it again.
garry hannon - 07/11/2009 | report this review
Delivery Service
Have used Parcelforce Worldwide for my business for many a year, unlike other carriers when there is a hiccup the customer service is amazing.
Derek Hall - 16/11/2005 | report this review
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