Pegasus 4x4 Parts Ltd

Car Accessories and Parts in Bristol

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The Pegasus Building
Folly Lane
St Philips
Bristol
Avon
BS2 0RH

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Key Services

4x4, car accessories, Hard top



About

  • Hard Tops and Tonneaus for double cab pick ups

We design, manufacture and sell vehicle accessories for all double cab pickup trucks

Reviews

 

RIP OFF COMPANY, DISGRACEFUL SERVICE

Service

Quality

Value

These guys are an absolute joke. Have no idea on how package goods, then claim its the couriers fault when it arrives damage. They will then blame you for not signing it as damaged, knowing full well the courier will NOT wait for the item to be checked. Item came scratched, and they wouldnt cover repaint costs, which was a mere £40.. compared to the £60 which they charge for shipping. The owner claimed the item 'was packed well as you signed for it as good condition' DESPITE admitting he WAS NOT EVEN IN THE COUNTRY WHEN THE ITEM WAS SHIPPED??!!!

lewis wadssworth - 03/11/2013 | report this review

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Don't do business with these people

Service

Quality

Value

I bought a hard top for my ford ranger from these guys, £1295, when I broke a side glass in the top I enquired from them for a replacement glass , they quoted £595 for a peice of glass ! They know that you have no choice but to buy spares from them as no one else sells them in the uk, so they try to rip you off, I replaced it with Perspex for £45 I would never buy from them again, rip off

Peter Davis - 14/09/2013 | report this review

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NEVER AGAIN!

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Quality

Value

These people are bandits. Because of misunderstanding over the phone, I ended up ordering the wrong top. Six weeks and 400 pounds of shipping later, it arrived here in Mauritius, and that's when I realized it was the wrong model. Given the very high costs of import (60%!!), I asked them nicely to exchange it for the right one, and of course offered to pay all shipping costs. The answer was NO! So now I am left with a canopy I cannot use or sell, blocked in the customs and do not know what to do with it. I can only face the fact that I have lost 2300 pounds thanks to their NO EXCHANGE/NO REFUND policy. Whatever you do, DO NOT BUY FROM THEM!

Silvano de gennaro - 25/06/2013 | report this review

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Avoid doing business with these people

Service

Quality

Value

Very poor customer service, don't be fooled by the videos where the owner comes across as a very friendly customer service orientated fella. Had to return to the fitting centre several times to put right poor quality locks and poor quality parts. When initially fitted I highlighted that the locks did not seem to function properly and the owner, Alex, stated that this would be ok if the tailgate was slammed hard. I re-stated that this would get worse but he would not listen. After just 2 weeks the lock jammed with 2 large dogs trapped in the back of the vehicle. Eventually after 45 mins I was able to free the lock and the dogs. When I returned to Pegasus 4x4 the specialist fitter, (a contractor), agreed that the slamming of the tailgate had caused the problem and made the issue worse. Locks were adjusted but the fault recurred just days later, I had to return several times while various sets of locks were changed, now I have different keys for tailgate and side openings. Also the light fitting is of a very poor standard and keeps detaching from the roof. Never once was I given an apology from the owner or offered any form of compensation for all the hassle involved. They always insisted on returning the vehicle to their premises rather than sending the contractor with spares to my address. Wasted 3 working days getting this resolved and drove many miles back and forth. Do yourself a favour and steer well clear of this lot. You will save yourself a lot of hassle. In modern times it is most unusual to find a company this bad.

Alex Getler - 15/09/2012 | report this review

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