Peter James Accident Repair Centre
Car and Commercial Vehicle Repairs in Dagenham
Unit 16-17 Rainham Road South
Dagenham
Essex
RM10 8TX
Contact Numbers
Reviews
Collection agent stole money
Collection agent stole money The insurance company told me the repair would be my excess - £250 - which i left with my partner the collection agent (a grossly obese sweaty guy) took that amount from my partner and left the paperwork in the car. when I got home, I saw the paperwork said £200... When I phoned Peter James to query this, the receptionist said 'the price was £200. the collection agent handed in £200, so there's no proof you gave him anything else'... They were not interested, it was case closed (they even told me to check my partner didn't take the money) The car had to go back after that, because they hadn't done all the work. Repairs eventually took 3 months on and off and the car still has problems.... No final paperwork and so no warranty - not that I would trust them again - I wouldn't trust these people to clean my car, let alone repair it
Peter Wein - 13/07/2021 | report this review
AVOID !
I left my car with this company for a silver service and MOT. They called me to inform me that I needed new brake pads, I told them I was surprised as these had only been renewed the previous month, they then agreed that these did not need renewal. I collected my car and paid the bill. With the paperwork was their multi point check sheet showing all the areas that they had checked and passed. The car failed it's MOT due to a defective brake light and had to be re-tested. The lighting check should have been carried out PRIOR to MOT as per their check list. The following week after servicing the car developed a scraping noise going over bumps in the road. When I looked under the car, a metal plate was hanging down and scraping the ground. This plate would have been removed and replaced by their mechanic during the oil change to the vehicle. Clearly it was not replaced properly. I contacted the company twice, by e-mail setting out my complaints which they chose not to reply to. I could not recommend this company due to their inability to address complaints, failing to carry out checks as per their own check list, failing to fix back parts they removed in the correct manner and recommending unnecessary works ( brake pads ).
Jeff Bowley - 26/07/2013 | report this review
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