Printers General in Stonehouse (Gloucestershire)
Unit 31 Stroud Business Centre
Stonedale Road
Stonehouse
GL10 3RQ
PrintVend provide high quality printing. Services include A5 Flyer Printing, A6 Flyer Printing, Business Card Printing and Stationery Printing
Online ordering, 3 day delivery, full colour, high quality,
2007
Dreadful. Took money 4 weeks ago and fail to return calls or reply to emails. Reporting to Trading Standards and going to small claims court. Avoid at all costs!
Roger Boulton - 28/08/2013 | report this review
The worst customer service I have encountered to date. After 3 weeks (having taken my money for the job) and many phonecalls and emails which were never responded to except to fob me off, I have had to take my business elsewhere. Dealing with Printvend was frustrating to say the least
Jenny Reave - 31/07/2013 | report this review
I very much agree, and have similar complaints to the review by Lisa M. I've used Printvend a number of times always driven by the price. They are cheap, but the saying you get what you pay for has never rung more true. Quality OK, but always seemed to vary. Service is shocking. Director lied to me about production and delivery date, then forgot he'd done that and wrote me a very shirty email when I queried where the delivery was. It's my pet hate to be lied to. I don't normally write reviews, but I have been stirred into action this time. I think they are in the top 3 worst companies I've ever dealt with. I'll personally never use them again
Andy Ingham - 27/02/2013 | report this review
The price is very competitive, cheaper than many other online companies. Quality of the product was poor on the first occasion and improved on the final batch. Service is poor - failed to meet agreed deadline and 3 extended deadlines, the helpline is not answered, messages left are not returned, delayed and unprofessional answers to e-mails. The director failed to answer queries, did not take responsibility for the impact of the delay on our sales, and did not apologise. We would not use PrintVend again.
Lisa M - 28/12/2012 | report this review
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