Rand Logistics
8 Western Road
Shoreham-by-Sea
West Sussex
BN43 5WD
Contact Numbers
Telephone: 0845 90... 0845 9000205
Telephone: 01273 4... 01273 441620
Fax: 0845 90...
Fax: 01273 7...
About
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RAND Logistics are an established international delivery company offering the very best rates on global shipping from the UK
Reviews
The Ryanair of Parcel Delivery
The shipment has gone well so far, but any minor mistake or slight miscalculation and you will get surcharged, however small. Their T&C's are a small novel. You will get surcharged if you get any of the paperwork wrong or dont follow the many instructions. In my case, my parcel was 6 grams over the 2kg weight (it was under when I weighed it) and 1cm different in the dimensions. I was surcharged £5 plus the extra cost. The only leniency I received was not to get charged the full £10. Though they state their customer service is outstanding, when I asked for a refund via live chat I got this reply - "I'm going to instruct my accounts department to charge to the full admin surcharge if you want to keep going with this conversation and wasting my time." I sent an email to the company and got no response. So its a cheap service, until you get surcharged.
Mike Speke - 05/12/2013 | report this review
Amazing Service!
I find Rand Logistics to be the best international courier service out there. I have sent multiple parcels to Lithuania, the United Stated, Canada, Australia and across the UK, not once have I ever had a problem their service. Their cost and speed of their service is value for money! Would defiantly recommend!
Max Cummins - 10/05/2013 | report this review
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