51 The Mall
Rolfe East is now in its twenty eighth year, having officially opened its doors for business on 10th October 1983, at 51 The Mall, Ealing, W5. Since then, the Rolfe East Group has expanded its branch network steadily, with a geographic coverage that today extends across the length and breadth of West London.
The group's combined resources, with its ever-increasing database of potential purchasers and tenants, coupled with its many years of experience and knowledge, enables Rolfe East to achieve the best possible prices for its clients, in the shortest possible time and involving the minimum of stress. The range of services offered by Rolfe East has evolved from its early beginnings of straightforward property sales to include lettings, property management, financial services, mortgage brokerage, new homes, property investment, buy to let, let to buy and more recently, commercial sales and lettings.
In order to offer clients the very best service levels in line with its ‘client first and foremost' philosophy, Rolfe East has invested a considerable amount of resource into creating separate, dedicated teams of specialists who focus on one key service. Hence the recently formed commercial department consists of fully trained experts in that area of the property business, guaranteeing its clients complete peace of mind. Rolfe East's success is a matter of pride for all staff, at whatever level. The whole team believes in providing a personal, friendly service that is second to none. A service that, in the words of many of its clients, is ‘professional, warm and effective' at all times.
I am an ex tenant of Rolfe Easts in Ealing. I was really disappointed in their unprofessional service, hte managerial staff were really good, but the staff who did the viewings would just not turn up with no explanation given. On the phone they come across as very professional but they just tell you what you want to hear. They lied about the flat being painted before I moved in, lied and said it had been professionally cleaned. Hardly ever returned my phone calls I had to go onto the ealing branch to actually get anything dorted out because they would not get back to me. So may situations occured where I was left feeling so let down and frustrated. Really would nto recomend anyone use them, unless they train their staff better.
abi taylor - 18/09/2008 | report this review
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