Secure Gas 247

Boilers Servicing and Repairs in Leeds (West Yorkshire)

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Gledhow Valley Road
Leeds
West Yorkshire
LS8 4DP

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We were ripped off

Service

Quality

Value

Umair visited to do an emergency repair and charged £690 for 75 minutes work. On the Monday, the boiler wouldn’t switch off so I called our regular engineer to come and check. When he saw the bill, he looked shocked & said one of the parts that was meant to be changed looked like it was the original part & even if it had been changed, the total job shouldn’t have cost more than £200. When I called Umair to comment, in his own words: “I know I’m more expensive than most, what do you expect for an emergency call out” “I know you can get parts cheaper than that, but I carry them so you have to pay a premium for that” He then went on to say that he could refund some money if I didn’t leave a bad review. I refused & said I would take the hit to avoid other people having the experience of paying more than 3x what a job should cost. I’ll leave you with the words of my trusted engineer…”I really don’t like to criticise fellow professionals, but you really have been ripped off” Also, the address is registered in Bradford as per my invoice and companies house, not LS8.

Scott Halligan - 17/05/2023 | report this review

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Emergency boiler repair

Service

Quality

Value

Great service repaired my boiler came out sane day

Dave Peterson - 27/06/2022 | report this review

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