• Supplier of security and cleaning services

Top 30 Security Company

STM are a supplier of security, customer service, cleaning and crowd control and event staff. STM is a company that has built service excellence at the highest level to the core of its philosophy. Founded in 2005 STM employs in excess 1400+ staff with an annualised turnover of £26.5m for year ending July 2016. Our significant expertise and knowledge extends to a wide variety of sectors and we are proud of a prestigious and established customer base. We are accredited to the Approved Contractor Scheme operated by the Security Industry Authority and also registered to ISO 9001, 14001 & OHSAS 18001. Understanding our clients goals & objectives STMs experience in providing staffing solutions means we are fully aware of the importance and profile our staff can have on customer satisfaction surveys and customers (consumer) perceptions. We want to work in partnership with our customers to achieve the goals of being part of a cohesive collaboration, working with other partners and stakeholders to improve customer experience. We understand the demands of our clients in terms of quality, speed of response, ability to adapt to changes, media attention and flexibility and management attention. We can also incorporate addition qualitative KPIs to enhance the aspects of contract management that STM are able to deliver to ensure that our customers receive a leading class service. We are fully open, flexible and receptive to discussing ideas for improved efficiencies throughout the period of our contractual agreements and how STM may support the needs of our clients as the contract progresses. We also commit to helping identify opportunities to expand our resources, to assist in continuous improvement of service solutions to you into the future and to emanate the vision, mission and values of our clients own organisation.

Trading Since

28/05/2005