Heating Contractors in Dunstable
High Street
Houghton Regis
Dunstable
Bedfordshire
LU5 5BE
Telephone: 0845 40... 0845 4086005
Fax: 01582 8...
Simple problem, the pump in my Vaillant boiler has packed up. It is now day 24 since an engineer first attended and still no further forward despite two other engineers and a wrong pump in between times. I don't actually think the engineers are too bad, it's the call centre and organisational admin that are woefully shameful. To put it politely they would not be able to source a small drinks party at Carlsberg Will update when the next milestone is reached
Terry Capel - 20/01/2011 | report this review
Do not use these. Cannot prioritise call outs. Engineers discourteous. Call centre staff give you incorrect information and are unsympathetic to an emergency. Especially call centre supervisor called Kelly.
Andrew H - 03/12/2010 | report this review
1. They don't come out when they say they will. 2. Their engineers don't know how to use a mobile phone. 3. They never call you back when they say they will. This is now my 14th day without heat or hot water!! I don't think they know the meaning of the word - EMERGENCY!!
Neil Simpson - 24/11/2010 | report this review
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