Sure Removals

Removals and Storage Activities (Domestic) in Romford

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4 Bridge Close

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BEWARE this company is extremely untrustworthy! They did not tell me before booking that they were sending a van that was not big enough to hold all of my furniture. The move had to be done in 2 separate journeys over 2 days because of this and on the second journey driver flat out refused to carry my stuff up to first floor apartment when I had paid for this service. Second driver dumped all of my stuff in the garden and refused to bring upstairs. I was therefore forced to carry extremely heavy boxes up myself and ended up hiring someone else to carry the stuff from the garden to the apartment. 2 boxes were dumped so badly that all contents had fallen out of boxes and just dumped loose with rest of the stuff. When I was asked to sign a receipt to say I had received my stuff I refused unless I was able to document on receipt that driver had dumped stuff on garden. Driver laughed and said “no problem I’ll just forge your signature.”

Michelle Magid - 02/09/2021 | report this review

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