The Grand Hotel
High Street
City Centre
Swansea
West Glamorgan
SA1 1LE
Contact Numbers
Reviews
Nice stay
Room was clean and very comfortable, staff very helpful and friendly. I had dinner in the reseraunt and it was very, very nice indeed. An enjoyable stay.
Laura P - 30/10/2009 | report this review
Could be better!
Was ideally situated for me - right opposite the train station.Room was clean and had all the facilities you'd expect.Hotel reasonably well kept.They have a small gym which was useful for a workout and a fairly spacious relaxing room with Jacuzzi, Steam room, Sauna and seating area.I think what disappointed me was a general lack of care and management of the hotel which led to a lot of little things not happening. nothing major but that take away from a feeling of being looked after.When I arrived I wasn't told about the gym etc which is all free and included in the B& B.I ordered a morning paper but it never arrived.When I went for breakfast I had to remind the waitress to serve me coffeeThere was no milk or butter on my table.When I went to use they gym they had no towels and had to get one from my room.The staff were all pleasant though, but these little things make you feel that you are not really looked after.
A User - 07/08/2008 | report this review
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