Very Dissapointing

This was not a planned evening out, my husband and I decided to visit the Masoom on Monday evening 26th November - after work at about 8.30pm, as an alternative to getting in late and cooking. Because of this we only ordered a dish each with a side dish and rice to share, and some bread to share. Apart from us there wasnt another soul in there and the staff were all hovering around the bar. With this in mind you expect the service to be second to none but it was completely the opposite. My husband had a beer and I ordered a glass of wine, which the waiter was quite obviously irritated that I hadnt ordered a whole bottle. When the food came up the entire order was practically slung on the table, including the chicken shashlik which is a sizzling dish, this is usually served for you. We felt completely like we were in the way - maybe we weren't spending enough money (that was the feeling we got anyway). I had another glass of wine and we ordered the bill. My husband went to find my coat as all waiters had disappeared by now, and we paid and left. As we left one of the waiters reluctantly held the door open and let it shut before I was fully out of the door and it hit my foot! The food was quite nice but the general feeling was uncomfortable and we wont be going back in a hurry.

Becky kemp - 09/12/2007 | report this review