Tradeplas Conservatories is a Family business which was started by Stephen Luff over 25 years ago. Tradeplas started out manufacturing and supplying Upvc windows & Doors to the trade but soon established themselves as one of the leading suppliers to the retail customer in the 1990's which prompted a move to their current showroom in Nailsworth. In 2000 Tradeplas Conservatories moved into their current showroom which started life as a derelict building and was transformed by Tradeplas Con...
We recently had a garden room constructed by this company.It took longer to complete than anticipated as Tradeplas assured us that we would not need planning permission.however,this was not the case,so it took almost eleven months.there were numerous problems with the build as they could not get sufficient pitch on the roof without lowering the floor level so this meant we required steps going down into the building and consequently we lost floor space. As a result of this,we were also faced with increased cost. The French doors that were fitted were less than six feet in height and did not comply with building regulations. A series of mistakes followed and we began to lose confidence in Tradeplas. All of the mistakes were eating into Tradeplas profit margin and we were constantly asked to pay more or compromise on construction finish and materials. The final straw was the damage to newly installed oak flooring caused by wet cement. Tradeplas did know how to remedy this and were obviously not interested in trying. We elected to use our own resources to try and put this right and retained an agreed sum for this. Tradeplas are now refusing to supply a completion certificate or our 10 Year Guarantee!!
Leslie Fawsitt - 18/01/2012 | report this review
I have been led to this comment via another customer. I would appreciate it if you could contact us at Tradeplas to dicuss this matter instead of writing it on the website. if there is a genuine concern then we will aim to rectify it as soon as possible. We provide a 10 Year guarantee with all our products so aslong as it is within the ten years, any problems will be resolved. Thank You.
Craig Luff - 08/06/2010 | report this review
All fields are required. Your review will appear immediately.