• Business Trainer
• Corporate Training
• Customer Care Management
• Employee retention
• Increase Productivity
• Employee training workshops

OVERVIEW

Training Personified provides Corporate Training focusing on relaying the ideology that customer service is key to the success of any given organisation. To succeed in any area of business you need to have good interpersonal skills and an understanding of how to respond effectively using negotiating skills and persuasive techniques to both internal customers as well as external customers which our training successfully delivers. We mix interactive learning (team building) with active learning (core principles through power point presentations). Our workshops range from:

•Customer Care Skills

•Sales Skills

•Communication Skills

•Business Planning

•Managing Stress

•Managing Conflict

•Staff Synergy

•Delegation Techniques

•Change Management

•Interpersonal Skills

•Effective Management

•Leadership Skills

•Time Management

•Assertiveness Skills

•Telephone Etiquette

•Closing Deals

•Identifying the Target Market.

Training Personified Ltd is registered in the UK under company registration number 09414421