TSW Training Limited
Training Services in Bridgend (Mid Glamorgan)
Fairwood House
Rhyd Lane, Aberkenfig
Aberkenfig
Bridgend
Mid Glamorgan
CF32 9PW
Contact Numbers
Social
Opening hours
Monday to Friday: 9am - 5pm
Saturday to Sunday: Closed
Key Services
About
- IOSH, NEBOSH & ILM Accredited Courses
- Leadership & Management
- Education & Training
- Apprenticeships
- Personal Effectiveness
- Quality Management
- NVQ's (QCF)
- Health and Safety
Leadership and Management Training and Courses Across Wales
Team Leaders & Supervisors
ILM Level 2 Award in Leadership and Team Skills
ILM Level 2 Certificate in Leadership and Team Skills
Core Skills for Team Leaders
Middle Managers
ILM Level 3 Award in Leadership and Management
ILM Level 3 Certificate in Leadership and Management
ILM Level 3 Certificate in Coaching and Mentoring
Senior Managers
ILM Level 5 Certificate in Leadership and Management
ILM Level 5 Certificate in Coaching and Mentoring
ILM Level 7 Certificate in Executive Management
Generic Leadership & Management Skills
Below is a small selection of the courses on offer in our Leadership and Management category. If you have a development need that isn't covered then contact us for further information on our In-house training programmes.
Leadership
HR Skills for Line Managers
Presentation and Public Speaking Skills
Finance for Non-Financcial Managers
Project Management
Core Skills for Coaching
Time Management
Areas we serve:
Aberdare, Bargoed, Barry, Bridgend, Caerphilly, Cardiff, Cowbridge, Dinas Powys, Ferndale, Hengoed, Llantwit Major, Maesteg, Merthyr Tydfil, Mountain Ash, Penarth, Pentre, Pontyclun, Pontypridd, Porth, Porthcawl, Rhoose, Sully, Tonypandy, Treharris, Treorchy in Wales.
About TSW Training
TSW Training Group is an award winning training provider offering professional learning and development programmes to both public and private sector organisations throughout Wales and the UK.
Based in Bridgend and Caerphilly, TSW specialise in Apprenticeships, Leadership and Management Development, Quality Management, Teaching & Education skills, HR training, Construction training and Health & Safety training with a strong focus on creating positive impact and delivering results tailored to an organisation's needs.
We can deliver our programme and courses at your workplace, at a venue of your choice or at our own purpose designed facility. Located just 5 minutes off the M4, TSW boasts a training facility consisting of 4 state of the art training rooms, all providing a relaxed semi-rural setting for training and events.
Trading Since
1967
Find Us
By road (5 minutes from M4 J36)! • Exit the motorway at junction 36 • Follow directions to Maesteg (A4063) • Take first exit at the roundabout and go under the M4 towards Bridgend • Take the first turning left signposted TSW
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Products and Services
Apprenticeships in Aberkenfig
Apprenticeships in Cardiff
TSW Training has been established for over 40 years and has become one of Wales's leading providers of Apprenticeships in Cardiff. TSW Training Cardiff delivers a full range of training and development workshops and programmes to meet your needs.
Health & Safety Training Courses Cardiff
Health & Safety Training Courses Aberkenfig
Courses are also available exclusively for your organisation and can be tailored to your exact needs. Please contact us to gain further information or call 01656 644300 to speak to one of our experienced advisors.
We offer these services
- Free Parking
- special offers
- website
- Customer Service / Helpline
- Customer Toilets
We offer these payment methods
- American Express
- Cash
- Cheque
- Delta
- MasterCard
- Maestro
- Visa
- Bank Transfer
- New Credit Accounts
Testimonials
"The results were remarkable, following the training programme, telephone response times were slashed from 80 seconds to 34 seconds and staff demonstrated a greater ability to solve tenants’ problems at the first contact. By arming staff with the tools to achieve these goals their job satisfaction levels were improved. Subsequent feedback from tenants showed high levels of satisfaction (an average of 92%). From a staff perspective a follow-up survey indicated a 20 per cent increase in those who looked forward to coming to work and there was a 67 per cent reduction in sickness levels. This reduced the previous year’s agency costs of £145,000, with no agency staff being used in 2012. The improvement was almost immediate. Staff benefited from spending time together and stated what they wanted out of the two-day training sessions. The regular coaching meant that there was much more monitoring of performance. It honestly marked a new beginning for the team who have fed back that they now feel happier and better equipped to deal with tenants’ queries.” Louise Hancock HR Manager
Hale Construction
“The results were remarkable, following the training programme, telephone response times were slashed from 80 seconds to 34 seconds and staff demonstrated a greater ability to solve tenants’ problems at the first contact. By arming staff with the tools to achieve these goals their job satisfaction levels were improved. Subsequent feedback from tenants showed high levels of satisfaction (an average of 92%). From a staff perspective a follow-up survey indicated a 20 per cent increase in those who looked forward to coming to work and there was a 67 per cent reduction in sickness levels. This reduced the previous year’s agency costs of £145,000, with no agency staff being used in 2012. The improvement was almost immediate. Staff benefited from spending time together and stated what they wanted out of the two-day training sessions. The regular coaching meant that there was much more monitoring of performance. It honestly marked a new beginning for the team who have fed back that they now feel happier and better equipped to deal with tenants’ queries.” Learning & Development Manager Nicola Marvelley
RCT Homes
Testimonials are added by the business owner and are not independently verified.
