Training solutions list:


Administration skills Assertiveness
Anger Management Effective Appraisals
Bullying Awareness Coaching
Commercial awareness
Change management Communication
Confidence building Company Ambassador Customer care Customer Focus
Dealing with angry customers/ difficult staff Difficult conversations
Dealing with challenging behaviours Delegation skills
Effective meetings Emotional Intelligence
Equality and Diversity Feedback
Focus Group Interpersonal skills
Interviewing skills Influence and persuasion
Introduction to marketing Leadership
Lone Working Management training Mediation Skills Mentoring Minute taking Management – first line
Negative attitudes and behaviours Negotiation
Note taking Presentation Skills
Neuro Linguistic programming Recruitment and selection
One to One Coaching Personal Branding Resident involvement
Pre-employment training Receptionist Skills
Stress Management Sales
Telephone Skills Supervisory Skills
Team Building Time Management
Telemarketing Training the Trainer
Violence and Aggression Mental Health First Aid

Trading Since

1996