• Call recording, dictation and transcription

Call recording, dictation & transcription service

Fast, accurate and clear communication is key in today's challenging times.

From recording notes from a client meeting or prospect pitch, to sending them on-line and/or printed materials, all communication has to be effective, timely and accurate to win business.

VoiceNotes delivers accurate information in the following ways:

Call Reporting
VoiceNotes has developed a proprietary system that allows professionals to use their mobile or office phones to dictate notes and actions for follow-up after meetings. These verbal notes are converted to text, professionally proof-read and sent by email to them and, if specified, to their managers, other team members and/or CRM systems.

Critical prospect opportunity data and follow-up actions have been permanently captured, quickly and efficiently, allowing you to keep up to date with administrative tasks without eating into valuable time that could be more productively spent in other ways.

In addition to meeting notes, clients are also using VoiceNotes Call Reporting in a variety of other ways, including:

• record of meetings which could be relied upon later for litigation/evidence/Treating Customers Fairly etc.
• capturing summaries of due diligence calls
• Financial Services Authority compliant time and date stamping
• at trade shows and networking events, phoning in a short debrief describing the person they have just met
• capturing action points during team meetings or those ‘just had an idea' moments before they are forgotten
• summaries of team one-to-ones and performance reviews

Proof reading and copy editing
More than ever, written communication – be that in the form of a website, brochure, or proposal – represents that vital ‘first impression' of your organisation to prospective clients or ‘lasting impression' to current clients; no business can afford to be judged critically due to misspelt or grammatically incorrect copy.

We offer a service - starting from as little as £40 + vat - where we can review, proof read or copy edit any piece of communication with fast turnaround times.

Whatever the size of the project, we are able to help. Examples of where we can proof read are:

• websites, email or on-line marketing campaigns, an email to be sent to internal departments or external clients
• printed marketing material, including fact sheets, leaflets, trade show material
• business letter templates
• annual reports
• internal and external presentations
• press releases
• conference and workshop/training material including ‘Meet the Manager' communication

Other important facts:
• Based in London Bridge, we can meet face-to-face to discuss your project – at your office or ours
• With our current key clients being largely based in the financial sector, we uphold client and data confidentiality to the highest standards. Work can be received and sent out in encrypted format.
• We have a team of professionals ready to meet your deadlines

Just call: Switchboard 0207 117 0044 or email: info@voicenotes.co.uk