20% increase on completion

I asked Anthony Kenyon for a quote. Having visited my home and made an accessment he said it would be £1,500 he then went on to say 'It might be a little more but not much'. The job went ahead undertaken by himself and his son. An old chap who I believe was called Alan did fix a couple of sheets of plasterboard which he skimmed over, this didn't take long. As the job was nearing its end Mr Kenyon said 'It's going to be another £300.' I was amazed that he wanted 20% more than his initial estimate having 'emphasised' that if there was an increase on the estimate it would only be a small one. There had been no problems with few materials used. When asked to explain he said 'It's taken longer than I thought'. I was amazed that a builder of supposed experience can make such an inaccurate estimate. He might have completed the job sooner had he not had other jobs on the go at the same time. As I had provided a key at his request I left them to it rather than overseeing the job however I returned a couple of times to find no sight of them. As for the actual job money aside it seems ok it's just the process like after day one I was left with a hole in my roof with the builder saying 'if it rains a bit of dampness is ok' Is it? There just seemed to be something of a couldn't careless attitude. My neighbour was annoyed with them as they had disturbed my neighbours plaster on the adjoining wall which although they said they would look at they didn't, In fact their comments made to me away from the neighbour were very dismissive, as if it didn't matter. I have also noticed on cleaning up a small crack in the glass of a double glazed unit through which they were throwing the waste. Ok so I don't know for certain if it was caused by them but seems strange it's only now been noticed. No I would not use their services again and neither would I recommend him as there have been too many unpleasant surprises and I am left questioning the integrity of Anthony Kenyon.

Steve Cross - 30/07/2015 | report this review