zorro

The lettings 'service' is a rip off! Landlords beware - they didn't do any of the referencing personally when checking on a prospective tenant for us and only relied on credit referencing agencies. We lost thousands because they did nothing to ensure a prospective tenant was a) who he said he was b) lived at the previous address given by him c) working for the company he said he was working for. All they did was photocopy his passport. How they thought that was enough God only knows! A few simple checks by me and I discovered he was a complete fraud. He paid no rent and trashed my house. I later found out that he had done this to a string of other landlords. Of course AJR is denying all liability! As far as I am concerned we have been cheated out of our money and the cost in stress, lost sleep, anger and frustration is beyond words. In contrast, another Lettings Agent we use is absolutely brilliant and totally thorough. They do not all conform to the standards you expect and pay for.

milica tutus - 15/11/2010 | report this review