Angus County Windows Ltd
Double Glazing Installers in Forfar
31 East High Street
Forfar
Angus
DD8 2EL
Contact Numbers
Reviews
Poor Customer Service
Firstly I am an experienced reviewer. This firm quoted for works and then promised in June they would put me in their diary and get back to me after their holidays (a direct e mail quote from them “I've put you in my diary and I will give you a call and catch up once everyone is back”). They didn’t bother to contact me at all when they got back from holidays despite their promises. Instead I had to go chasing them. They confirmed they had finished their holidays. But still no suggestion of any idea of a date for my job though surprise surprise they had bigger jobs on but still could not put me in their diary for any start date or even give me some idea of dates for the work to commence. So I sent a further e mail asking for at least some sort of timeline for works to start. No reply. Sent another e mail asking for a rough timeline guide for work to commence to which again I got no reply. I could have contacted a more reputable contractor earlier to get a likely start date for the work instead of being strung along with such discourtesy and time wasting not getting back and then ignoring my subsequent e mails. So it’s more than reasonable therefore to state I got the run around while shown a great deal of discourtesy. So do yourselves a favour read my review and make your own mind up and vote with your wallet for who you want to use as I often find that people’s attitudes and actions often reflect in their standard of work. Please note I have kept all this company’s e mails as evidence to verify the poor service treatment by this company,
Sidmouth Resident - 10/09/2023 | report this review
First class company - 1st class windows
Got our windows & doors from them. Absolutely fantastic quality. Highly recommend them.
Rod Cormie - 07/11/2013 | report this review
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