Terrible Experience

I approached ASC for help with a small commercial Loan. ASC Only provided a handful of loans (have since found loans with better terms myself). The lender went into liquidation at the 11th hour - ok not ASC fault, but how they dealt with it was. I was told either to 'wait and see' - something I was unable to do as searches were completed and have a finite life (so all money paid for searches would have been wasted) Or take a very unfavourable loan - the broker only offered 1 loan. So, pressured into tying myself into an unfavourable mortgage for 20 years. In the end I found finance myself, however ASC have refused to refund either the £495 initial consultation fee or £1915 that was paid for loan offer that never materialised. £2410 in total for nothing apart from additional time and stress, something they were paid to reduce! That's £2410.00 to broker a loan for £115,000, a loan that they never provided! The Independent Ombudsman are now waiting for a response from ASC.

Dale H - 03/05/2019 | report this review