D-Tech IT

Our wealth of experience has allowed us to build a package of services geared specifically to the SME sector. Our clients have come to rely on us as if we were employees ourselves. They appreciate our personal service and we have become the IT department they needed but thought they couldn't afford. We are focused on delivering the right solutions for each of our clients. Everyone of our clients are individual therefore making their needs different.

What's right for one client is not always right for another therefore we tailormake our packages to suit them. Some IT support companies will sell you a solution that makes them the most money rather than what's best for you.

We at D-Tech make our money through 100% client retention and customer referrals.We have 15+ years experience in the IT service industry. Our customer service staff have been trained to the highest standard ensuring any problems or queries get the right solution to ensure customer satisfaction.

We aim to go that extra mile, not only do we deliver a top quality service and always keep our promises with a hard to beat response time and the best technicians. We believe that our customer service is second to none.

Not only do we gain clients, but we keep them. With our computer network support and customer services behind you, you can get on with what you do best – running your own business!

We provide computer and IT network consultancy to small and medium business throughout the north-west.

We can provide one-off reviews and recommendations or ongoing IT consultancy and support.

D-Tech consultants are experts in the problems of and cost-effective solutions for small and medium business computer systems.

We can spot flaws in your configuration set-up and suggest how to enhance your ability to work smarter. We can help you fully realise the potential of your infrastructure and provide vital project management on your behalf to make things happen.

Your system security and continuity are particularly important areas of potential weakness and can leave you open to embarrassing failures or even business -threatening disasters. Our consultants can help identify where your computer network is vulnerable and plug your defences.

All Inclusive Maintenance

We offer a unique option (all inclusive) this option is our premium package.

With this package everything is included you get the same level of service as Maintenance Lite, where your computers are on a contract with guaranteed response times, helpdesk and telephone support.

There are no callout charges, you get a fixed price quote with no additional costs on the items that are covered by contract. With this option you also get one hour on-site per month free, where the technician will check over your systems to prevent problems before they happen. We arrange a suitable time convenient to you and your business for a technician to attend site. This also allows you to talk-over any concerns or advice you may need.

This option is best for companies who work off a strict budget and rely heavily on their computers for the running of their business.
Set out above is just a small sample of the services we can offer your business...for further, more detailed information, please visit our website, or call us on 01772 454447.