CROOKS!!

THE OWNERS ARE CROOKS! BOUGHT NEARLY £2000 WORTH OF FURNITURE,PAYED £100 IN DELIVERY CHARGES,WAS NEVER GIVEN A RECIEPT. SOFAS FADED IN COLOUR, CUSHIONS SUNK AND THE MATERIAL BEGAN TO FLUFF.LOOKED OLD WITHIN 5 MONTHS OF USING THE SOFAS.FOUR POSTER BED CRACKED WITHIN 6 MONTHS OF USING IT! RANG SELLER AND TOLD HIM ABOUT THE PROBLEMS HE PUT THE PHONE DOWN! RANG HIM ON SEVERAL OCCASIONS ASKING FOR A RECIEPT HE REFUSED! WAS LEFT NO CHOICE BUT TO RING TRADING STANDARDS AND THEN CITIZENS ADVICE WHO ADVISED ME TO TAKE FURNITURE DIRECT TO A SMALL CLAIMS COURT AS HE WAS NOT ANSWERING MY CALLS, REPLYING TO MY LETTERS AND REFUSED REPAIR OR EXCHANGE.AFTER A YR OF RUNNING AROUND I FINALLY WON MY CASE AND HAVE BEEN REFUNDED MY MONEY THROUGH COURT! IT IS NOT WORTH THE HASSLE PAY MORE BUT AVOID SMALL SHOPS LIKE FURNITURE DIRECT!!!!

Nazmah Shaheen - 18/09/2012 | report this review