Greenway Home Improvements Ltd
Double Glazing Installers in Pontypool
Unit 1
Polo Grounds Industrial Estate
New Inn
Pontypool
Gwent
NP4 0TW
Contact Numbers
Reviews
Greenway deceived and lied to my family
I have been advised by Trading Standards that I am within my rights to review Greenway. For over a year I have experienced problems with Greenway/ Mr Andrew Green & Mrs Lucianne Green, relating to a conservatory & porch the company was employed to construct. Both projects have been paid for in full. Greenways have deceived my family out of money, etc. Some of the problems I have experienced with Greenway are:- The company fitted the wrong specification of roofing glazing, clear glazing not blue glazing The company have left a considerable amount of holes in the structure of my conservatory. This allows draughts in and artificial heat out. The company has refused to reinforce the porch foundations, as per contract. I have allowed Greenway (Mr Andrew Green, Greenway fitters, an employee of Glass Systems [one of the Greenway's suppliers]) on numerous occasions, back into my home to rectify the problems. Only to be lied to, again and again. Mrs Lucianne Green has attempted to charge for work and products that had either been paid for or should have been covered by the company's guarantee. Mr Green, the Managing Director of Greenway has stipulated I must not be in my own home; also my family's CCTV is to be turned off, whilst Greenway fitters are present. This has been recently confirmed to me in writing by the Glass & Glazing Federation (GGF). The Advertising Standards Authority has been involved on two separate occasions regarding Greenway false advertising. Greenway was instructed to amend their advertisement, not to mislead the consumer. I also found that Greenway was using accreditations the company were not entitled to use.
Honesty 100percent - 10/08/2012 | report this review
I was deceived by Greenway
I have been advised by Trading Standards that I have the right to review this company, Greenway/Greenway Home Improvements. For over a year I have experienced problems with Greenway/ Mr Andrew Green & Mrs Lucianne Green, relating to a conservatory & porch the company was employed to construct. Both projects have been paid for in full. Greenways have deceived my family out of money, etc. Some of the problems I have experienced with Greenway are:- The company fitted the wrong specification of roofing glazing, clear glazing not blue glazing The company have left a considerable amount of holes in the structure of my conservatory. This allows draughts in and artificial heat out. The company has refused to reinforce the porch foundations, as per contract. I have allowed Greenway (Mr Andrew Green, Greenway fitters, an employee of Glass Systems [one of the Greenway's suppliers]) on numerous occasions, back into my home to rectify the problems. Only to be lied to, again and again. Mrs Lucianne Green has attempted to charge for work and products that had either been paid for or should have been covered by the company's guarantee. Mr Green, the Managing Director of Greenway has stipulated I must not be in my own home; also my family's CCTV is to be turned off, whilst Greenway fitters are present. This has been recently confirmed to me in writing by the Glass & Glazing Federation (GGF).
W Williams - 09/08/2012 | report this review
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