Mobile Phone Suppliers in Cheadle (Cheshire)
84 High Street
Cheadle
Cheshire
SK8 1AE
I have never had such a bad customer experience as I've had at Hi Tec. They repaired the screen on my Iphone and made such a cock up of the repair, the phone has now short circuited and is beyond repair. This is mainly because they left out bits and screws when replacing the screen. I initially rang up about the problem and was told "what you're telling me is irrelevant" and "how can you prove we even did the repair?" I went in to the shop to try and sort out the issue and was faced with denial again, even after producing the receipt for the original repair. I asked them to cover the cost of a replacement (which wasn't the full cost of a new Iphone, as I purchased a second hand phone) but they've refused. So I now have no option but to go to trading standards and the small claims court. I would advise AVOIDING this shop if you expect any kind of customer service, or if you'd like your Iphone with all the parts intact and actually working..
Angela Bamforth - 26/02/2015 | report this review
Very good Excipients good service
Margaret Nikkhah - 20/03/2013 | report this review
We are more than happy with their service, the repair was quick and staff was very professional. Fantastic, recommend to anybody!
Adrian Lewinski - 19/10/2012 | report this review
This company is rude by a rude, and nasty man. We asked him to remove viruses and recover our precious family photos. Not only did he lose all our memories - he tried to blame us for it! He said 'oh you should have backed it all up, its not our fault!' What a spineless man to not take responsibility for his own actions. He exploited by lack of computer experience and refused to refund my money, this man is a scam artist! All the employees are rude and ignorant, do not trust these unpleasant people.
Georgia Newman - 18/04/2011 | report this review
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