Home Delivery Network Ltd
Goods Delivery Services in Reading
Deacon Way
Tilehurst
Reading
Berkshire
RG30 6AZ
Contact Numbers
Reviews
Beware of Amazon Prime...
Terrible service and impossible to get hold of anyone. Items went on and off the van twice, rearranged delivery time and still didn't turn up.
Darren Briggs - 01/06/2012 | report this review
Useless
Useless is the only word for it; Yodel subcontracted them for an important delivery of mine, big mistake. Yodel are not going to get any more business from me if they keep pulling stuff like this but at least they are better than the utter morons at HDNL Reading.
Chris Smoov - 16/04/2012 | report this review
Totally Unprofessional
The star rating says it all. You've been warned. Probably not for long as they will surely go bust.
Roger Barder - 02/12/2011 | report this review
5 days to deliver a book on Amazon Prime
Had to call them 4 times. First they couldn't find the address, we are on a large industrial Est. Then we were out - not true - excuse, excuse, excuse. If you pay peanuts........you p*** off your customers. Hello anyone at home?
Philip Stone - 14/11/2011 | report this review
no show
took day off to await delivery, driver never showed up. When calling HDNL, I was told the parcel is back in depot due to "no access to property", I have an unlocked gate at the front and a driveway with open access to garden and property on the side - that is where Royal Mail, DHL, ParcelForce and UPS "access", but not HDNL. Probably the driver got lost or maybe didn't even try.... In the future, I'll refuse business with comanies using HDNL.
Lutz Eickenberg - 26/05/2011 | report this review
I will reject henceforth if they are the courier
Yesterday they rang my doorbell once, then pushed a "We missed you" notice that did not contain my name anywhere on it, with a note that my parcel had been left in someone's house down the street. I live in a shared house and a "We missed you" without a name means nobody knows who the parcel is for. More crucially, I do not understand how they a "recorded trackable delivery" can be left at a random house down the street, when there is no authorisation to do this. The least I would have expected is a phone call on my mobile phone from the delivery man at the door to ask what should be done.
Ashwin Raghu - 21/04/2011 | report this review
Terrible
They rarely collect on the day they say and you have to pester/force them to re-schedule a collection with their unfriendly and rude staff. In the last month, we've used them 12 times, 9 out of those 12 times, they've missed a pick up once of twice. To be blunt: They're rubbish and upsetting me and my customers.
James Penney - 27/11/2010 | report this review
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