About us

We are an independent private care agency, owned and managed by a carer (Fiona Duffy) with plenty of hands-on experience. We are based in Sidcup but serve surrounding areas including Bexley, Bromley & Greenwich boroughs.

Having worked in the field directly with clients Fiona was able to see first-hand what works and what doesn't. We deliver care and support to you in your home, care that works as it is tailored around you and your family.

Established in 2009, Independent Homecare Team was formed to deliver quality care to people in their own homes. After many years of working for various local authorities and care agencies and being frustrated by working within the confines of ineffective policies and procedures Fiona Duffy decided to make a break from the norm and establish her own team.

At Independent Homecare Team we strive to provide the best possible standard and widest choices in tailored homecare to: Older people; People who need re-enablement following a stay in hospital; People with dementia; Adults who need support at home.

What we do:

We listen to what our clients say and respect their choices
We work with you and your loved ones to formulate your care package including times
We offer continuity: you will have your own key worker
We are able to be flexible to suit your needs and choices
We are committed to always meeting or exceeding our clients' expectations and we want to ensure you know we deliver quality every day.

What we don't do:

We don't turn up when we can fit you in
We don't specify an hour minimum time
We don't arrange your care to suit our staff
We don't send different staff all the time
We don't send staff that can't speak English