Avoid Anglian

Whilst I'm not from Nottingham our experience with Anglian is one I wouldn't wish on anyone else. The salesmen are rude - fancy telling us he had made his comission for the month so wouldn't need our sale! Managers make false promises to guarantee customer satisfaction, but don't ever return your calls. None of their staff turn up at pre-arranged appointment times. The quality of the fitting is poor, as the fitters cut through the phone line to the house(we are still waiting for Anglian to pay the £230 bill for the cost of reinstallation), they left broken glass everywhere, smears of sealant inside the windows and brown stains on the window sills. We have just had one window replaced but one of the other windows has a scratch through the middle of it, also we have no keys to lock the windows despite several requests, but don't bother complaining as no-one will respond!

Rebecca Gaston - 16/09/2007 | report this review