Coach and Bus Hire in Maidenhead
Waltham Road
White Waltham
Maidenhead
Berkshire
SL6 3LW
We offer coach and bus for hire in over 158 towns and cities – from a London luxury coach to an Airport Coach Transfer in Scotland. The coaches ranges from Standard /budget to Executive and Luxury coaches. Our client list is a full spectrum from Major Corporates to School trips . We work with some of the UK’s leading Event Management Companies to major local authorities. Coach hire vehicles range from minibus hire, through the mid size standard and executive coach level up to 75 seat double deckers.
Private Coach Hire / Corporate Coach Hire / Event Coach Hire / School Coach Hire.
The Momentum network offers coach and bus for hire in over 158 towns and cities – from London luxury coach to an Airport Coach Transfer in Scotland. The coaches range from Standard to Executive Coach Hire and Luxury Coach Hire. We have a full spectrum of clients from Major Corporates to Schools . We work with some of the UK’s leading Event Management Companies to major local authorities. Coach hire vehicles range from minibus hire, through to mid size standard and executive coaches up to 75
We have used Momentum for over 30 trips to our centre from local schools ranging from mini buses to coaches. They have been excellent taking all the pressure away from phoning companies myself. I tell them my budget and what I need and they sort the rest. Would use again.
Nigel Senior - 04/03/2019 | report this review
Really efficient service, the drivers were helpful, courteous and punctual. Freely gave us direct contact with themselves which made for a very smooth trip. The buses were of good quality and made a very comfortable trip. I would certainly use the company again.
Nigel Donovan - 17/12/2018 | report this review
We really rate the service we have received from Momentum Coach hire. They are always punctual and reliable. The drivers are always polite and go out of their way to make our journey and smooth and pleasant one.
Carey Davies - 29/10/2018 | report this review
We booked with Momentum for a holiday club trip and had a great day - the driver was lovely and very friendly, arrived on time and got us all there and back with smiles on our faces. The booking process was very straightforward and at a competitive price. Will definitely use again!
F Doyle - 16/08/2018 | report this review
They were a pleasure to work with and everything ran very smoothly. The drivers allocated were fantastic.
Jonathan Goodman - 16/07/2018 | report this review
Very efficient, great price and a great service - especially as it was last minute and for a rather complicated schedule. Would absolutely use again for corporate or private event.
Jessica Bull - 16/07/2018 | report this review
This is the second time our company have used Momentum Coach Hire and they continue to exceed our expectations. The coach arrived on time and was very clean and comfortable. The driver provided an excellent service and was really friendly. We asked if we could stay at the races a little later and he was happy to wait for us. Would thoroughly recommend and I do not think our company will use another coach hire provider.
Sophie Tompkins - 02/07/2018 | report this review
Thank you very much for the service you provided to the Oxford Inter-Collegiate Christian Union for our coach journeys between Oxford and Ledbury on 16th and 18th April. The coach driver was friendly and patient when one member of our group was late, and delivered us to our destination on time. Would recommend to others, and will use you again in the future! Thank you very much!
Andrew Markham - 13/05/2018 | report this review
Our Group hired coaches for return travel in June 2017, from Wimbledon, South West London, to Lowestoft, Suffolk, for our annual summer holiday. We had a great experience of Momentum Coach Hire from start to finish. The driver, the prices, the customer service, the booking and paying processes were all good.
Stephen Salmon - 04/07/2017 | report this review
Competitive prices, friendly drivers and excellent booking service. Highly recmommend.
L M - 21/05/2017 | report this review
A great company to hire from. They are cheap by comparison but you still get a great service with friendly drivers, clean coaches and superb time keeping.
Mick Shaw - 17/05/2017 | report this review
4 coaches hired to transfer mini rugby players and parents to/from holiday part to festival venue in Chichester. All good - coaches on time, pleasant drivers. Happy customer.
Frances Peak - 05/05/2017 | report this review
3 coaches booked for a weekend away for Brownies and Guides. Very reasonably priced with an easy and efficient booking process. We would definitely use again
Jackie Moxon - 04/05/2017 | report this review
Booked a minibus for New Year's Eve with Momentum. It was handlwd very efficiently from the start. There was a small error with the pickup address on the paperwork that I had failed to spot but the driver rang and it was resolved very quickly. The driver was excellent and it all went very smoothly and on time.
S J Sweetman - 05/01/2017 | report this review
Great service - amazing driver, would definitely request again. Very responsive with emails to my questions. Driver contacted me the day of the journey and was also very helpful and responsive. Will definitely be using this service again.
Naomi Travis - 03/01/2017 | report this review
Great service - amazing driver, would definitely request again. Very responsive with emails to my questions. Driver contacted me the day of the journey and was also very helpful and responsive. Will definitely be using this service again.
Naomi Travis - 03/01/2017 | report this review
Very professional and down to earth company to deal with, booking process was easy to complete. The driver on the day was interactive and was chatty to the passengers, the journey to and from London for the company Xmas party was smooth and on time, plus reliable on both days for pick up and return. Would definitely recommend this company for future trips.
linda waldron - 20/12/2016 | report this review
Thank you very much for a pleasant and safe trip to and from our works Christmas party. Arrived early both ends to make sure we arrived on time. Received text massages containing contact numbers and details just incase.
Andy Driver - 13/12/2016 | report this review
Fantastic service from Dean - lovely clean and cosy coach, and despite advising us that we probably hadn't left enough time to get from Salisbury to London before our conference, he still managed to get us there bang on time which saved us so much embarrassment. Would highly recommend and will use again when we next need a coach.Thank you!
P R - 10/11/2016 | report this review
Very easy booking process, text message updates before both legs of the journey and was on time and the minibus was of a high standard. Driver was very friendly and helpful
Tom Goddard - 02/11/2016 | report this review
Momentum's prompt, courteous service taking a group to a lunch party helped ensure the success of the event.
Lindsey Bagley - 31/08/2016 | report this review
Coaches arrived on time and drivers were courteous and helpful. One coach broke down prior to the trip but a fleet of minibuses were provided instead. Always able to get hold of the office staff. Would definitely recommend.
sarah mountcastle - 07/07/2016 | report this review
Excellent service. The booking process was easy and any changes made to the booking were efficiently accommodated. The driver was on time and very friendly. It wasn't an easy location to drop-off at due to the traffic flows in progress but he ensured that he dropped us in the right place. He was also on time (early!) to the pick-up point and a good driver. A mobile phone was left in the drivers vehicle and he was very helpful in arranging for this to be picked up the next day. The whole Momentum service was very efficient and I will definitely be using them again.
Elliot Woods - 07/07/2016 | report this review
What an amazing Service. I was taking a group of elderly people to the Ice Show in Brighton. The coach arrived early and the driver was very helpful with getting everyone on board. The driver was very flexible with the arrangements especially on return pick up times. The coach was very comfortable. Will definitely use Momentum again
Kate Gale - 23/03/2016 | report this review
Just want to say a huge thank you for providing the coach services to transport guests to and from our wedding venue. Momentum were fantastic to deal with during the booking process - highly professional, very fair pricing, clear communication throughout and a really friendly team. Coach on the day looked great and all ran perfectly on time. Would highly recommend!!!
R Angell - 06/01/2016 | report this review
I ordered 2 minibuses to take Managers/Directors on a factory visit. My calls were dealt with very efficiently. On the day, one minibus arrived a few minutes after the scheduled time but they both arrived at the location on time. Although not travelling myself, I asked some of the delegates about their experience and the minibuses were clean, driven safely and the driver was courteous.
Carol Lockett - 03/11/2015 | report this review
I used Momentum for a trip to Proms in the Park in London in September. The coach arrived on time, was clean and the driver was polite and helpful. It was very warm on the coach though, even with the blowers on. Picked up for the homeward journey on time and in a very suitable location. Many thanks. We are looking forward to our trip to Holland in November with this company too.
Ali Cannon - 18/09/2015 | report this review
Great coach at short notice. good price and driver was more than helpful. would use again.
Matty Jenners - 18/09/2015 | report this review
Fantastic service from quote to the actual trip. Very professional , extremely reasonable, clean vehicle, brilliant driver who proved to be fun with excellent customer relations. Would highly recommend and will certainly be booking our fourth trip with them. Big thumbs up
Claire Matthews - 06/08/2015 | report this review
Our experience with Momentum was generally very positive and I would happily use them again for another off-site trip. The coach was prompt and the driver was very understanding and waited with the coach even though our day ran on a little longer than planned. The only slight glitch we had was that for a 2 hour journey the coach driver thought it would be ok to have a 20 minute break part way through the journey which had not been discussed. Luckily we were able to prevent this as it would have made us very late for our event, however clearly the coach driver had not been told we needed to arrive by a certain time. Unfortunately this did lead to allot of disruption as the driver left the back door open and many of our students decided to wander off to the service station whilst the driver quickly went to the bathroom, so it did make us quite late as we had to try and relocate them all again - a disruption which could have been avoided if the driver had been given the information we had told the company when booking. I would also mention that the company were more expensive than competitors and they misunderstood the details of the booking when they quoted us originally so they actually increased the price again so it was quite costly, I would take care to be sure that they fully understand your requirements before accepting their booking as you could be roped into something a bit more costly that you had budgeted for. Overall a good experience though, just be cautious about their communications.
Theodora Marshall - 26/03/2015 | report this review
Grateful to the Team at Momentum for getting our Staff safely and on time to our New Year Party. Please convey our thanks to Dean; who made the booking process seamless and to Keith our driver. The bus exceeded our expectations too!
Mrs Chandlers - 12/01/2015 | report this review
The service we received from Momentum was excellent, both when booking and on the actual day. Our coach driver was brilliant, arriving on time and put no pressure on when someone arrived late at the beginning of the journey. He had to put up with a coach full of very excited children and was very relaxed when we appeared to be a little disorganised. We would definitely use Momentum again and would thoroughly recommend this company. It helped make our trip so easy and enjoyable. Thank you very much.
Karen Hedges - 10/01/2015 | report this review
Had Great service from Momentum Driver was smart , Executive vehicle and driver was very knowlagable in London.
National Chauffeurs - 06/01/2015 | report this review
Hired a coach via Momentum Coach Hire & JAB for my daughter's wedding. Their service was very efficient and also very good value for money. I'd happily use them again.
Gary G - 05/01/2015 | report this review
Excellent service from Momentum from the initial enquiry all the way through to the return journey home. A very professional company and certainly one that will be used for any of our future corporate events, in particular a big thank you to Peggy and Ted.
Mark Webster - 23/12/2014 | report this review
Thank you for taking the HHRFC Minis and Parentsto Twickenham. From start to finish the service was excellent. Punctual, efficient and both drivers were very helpful and accomodating (even putting up with our singing on the way back. I would definitely use them again and recommend them highly
Paul Stockwell - 22/12/2014 | report this review
Momentum have always had great communication and understanding of our unusual circumstances here at the Students' Union! A truly great coach service for societies, especially as they are also great value for money.
Charlotte West - 26/11/2014 | report this review
A really nice journey with momentum coach hire. On time, friendly and good communication.
xin liu - 24/11/2014 | report this review
booked for a day out watching bands in Dunfermline, driver was prompt, friendly and accommodating, very happy with the service provided.
T Clark - 21/10/2014 | report this review
Turned up on time and was amenable with what we asked them to do.
PJ Ingham - 08/10/2014 | report this review
Thank you for the service you provided for our trip to Fontwell races, we were very happy, additionally I would like to thank our coach driver for being very accommodating and making our journey very pleasant and fun. Would thoroughly recommend your service and will no doubt use you again for our next trip out to the races.
David Jenvey - 08/10/2014 | report this review
The coach arrived on time and the driver was very pleasant.
Kay Wright - 08/10/2014 | report this review
The coach turned up well before time, driver very friendly, helpful and professional. The overall experience was positive and pleasant. Would definitely recommend and use Momentum Coach Hire in the future.
Timea Konya - 01/10/2014 | report this review
The service was great - everyone enjoyed
Julia Zakahrova - 19/09/2014 | report this review
We had an excellent experience using momentum for our summer camp. The coaches were of luxury standard and the drivers outstanding. Also a great customer service team ready to help out at any time. Highly recommended.
harvey k - 27/08/2014 | report this review
i have used this firm for the last four years for our annual outing to goodwood. they have always been on time and the drivers have all been very helpfull. no faults whatsoever. would highly recommend this coach company.
martin downer - 26/08/2014 | report this review
We recently carried out a charity bke ride to Brighton and were let down by our usual coach supplier at the last minute. After frantic calls across the south east of England, Momentum came up trumps. The arrangement was quick with no fuss and at a price was favourable to their peers. After a day in the saddle 20 weary riders waited for the coach to arrive for the return to our little corner of Kent. In todays world, you expect a few crossed wires about time and locations but Momentum were there on time, happy to wait as the riders finished up their heard earned lunch and then drove back without a single need or request for directions. I cannot thank them enough for making a hard but worthwhile day that little bit easier.
Conor Canton - 26/08/2014 | report this review
My personal experiance with Momentum is terrible. We had arranged a coach to drop us off to Wembley Stadium, wait in the car park for which we had paid the coach to do and to pick us up in the same spot. The coach did drop us to Wembley but this is where it went wrong. The £70 pounds i paid for parking to coach was wasted as the coach left to pick up another fare. The coach was supposed to meet us in the same place at 5.30. At 6.30 we were still wondering around looking for the coach driver who told us he was in 4 different locations, we had disabeld and older memebers within our party who had walked for over 45 minutes to find a coach. The driver was rude and angry and told us to "hurry up", despite calling the head office on several occasions which is a chargable 0800 number i got nowhere. We were then told the coach would be 10 minutes, after 20 minutes we were then told the coach was not coming at all. We then had to pay for 16 people to get cabs and trains home which was very costly as we had already paid for the coach. Would not recommend this to anyone, truley shocking experiance.
Freddie Palmer - 18/08/2014 | report this review
I booked a minibus for 16 people, collection from a Newmarket hotel with transfer to the raceccourse at 3.30 pm for return journey at 23.45. The driver was early for the afternoon pickup. The bus was clean and tidy. He was polite and dropped us off at the entrance to the enclosure at the course. Return journey went smoothly too. We called earlier than we had booked the transport for as some of our guests were ready to leave prior to the 23.30 pick up. The driver was on site and the took us back to the hotel without issue. Great service and reasonable price - and I only booked three days before I needed the transport as we had been let down by another company. What a relief to deal with such a professional outfit. Call centre staff were knowledgeable and helpful. We will be using this company again next year and would highly recommend them.
Debbie Smith - 24/07/2014 | report this review
Booked Momentum coach hire for my daughter's hen party trip from Lytham to Haydock races 13 July 2014. Excellent choice, punctual, great local knowledge for pick up after, great value for money and a happy driver to boot!! Would definitely use again.
Ann Hodgson - 14/07/2014 | report this review
This is a fantastic company to hire from. The buses (I have used them twice) are in excellent condition. The drivers are courteous, helpful and keep you informed of the journey times all the way along. I had a number of passengers in my party who had walking disabilities and the driver was fantastic, helping them board, loading a wheelchair and generally was kind and thoughtful. The drivers are safe and we all felt totally at ease. I am hiring them again at the end of the month. Fantastic!
Helen Sale - 14/07/2014 | report this review
We used Momentum for the transport throughout the day for our global conference and did not have any problems. Staff are friendly and very helpful. Will be using them again in the future. Special mention to Ellie, Peggy and Martin!
Hannah Gilham - 02/07/2014 | report this review
We were delighted with our driver and mini bus for Ascot last week, our driver was kind, friendly and helpful at all times and we will certainly book again for next year. Thanks too to everyone in the office for their efficiency.
Liz Rice - 23/06/2014 | report this review
I have found JAB Selfdrive's service as an excellent.
Qari Saleem - 12/06/2014 | report this review
Very good experience. Adam the driver was lovely. An overall very pleasant experience and everyone enjoyed their day. I will happily use them again.
Chantal Ferrar - 10/06/2014 | report this review
i had a great service with these, and i have used them on more than one occasion and will certianly be usig them again!! great to pservice, always great drivers and very friendly!!
terian bloom - 28/05/2014 | report this review
Momentum offer great service, this is the second time I've used them and I'd definitely use them again. I changed my requirements very last minute and they were happy to help out! Coach driver they provided was friendly and the coach was in good condition.
Charles Lobb - 27/05/2014 | report this review
Comfortable coach, good air con system. Took us to Wembley Stadium met the driver exactly where he said he would be, got us out of traffic fine.
Freddie Palmer - 19/05/2014 | report this review
Thank you for an excellent trip to Duxford for our year 7 students last Thursday. The coach was very comfortable and clean and the Driver, David T, was punctual and extremely helpful and courteous. Your company helped us to have a great day out, thank you.
Anna Ardley - 19/05/2014 | report this review
We have used this company a couple of times now, the last time was 2 days ago. The driver was friendly, arrived early, so no stress of getting late to our event. And there were no complains when we had to wait for a few people that were lagging a bit late, on our way back. Will use them again the future.
Joke Houwerzijl - 08/05/2014 | report this review
My experience was an excellent one, easy to book, friendly staff, flexible service. I will definitely use them again!!
Julie Thompson - 30/04/2014 | report this review
I hired a 24 seater to bring some guests to my daughters wedding, obviously I was nervous and didn't want anything to spoil her big day. Peggy davies in reservations was an angel, and very very efficient. It was the best price I was quoted, they then up graded me free of charge, because they thought a executive coach would be more in keeping with a wedding. Denis the driver arrived at an awkward pick up site. He was great and the coach left on the dot! Collection was again, text book. Can't thank them enough, I would recommended them to anyone, and I will use them again.
mark moylan - 22/04/2014 | report this review
Brilliant driver and he arrived nice and early to pick us up, unfortunately I was not aware that the cost quoted did not include the £65 parking fee so luckily our driver called me to pre-warn me that he needed this for parking and problem was averted but I was £65 out of pocket...lesson learnt for future. Otherwise, good service, easy to pay and exceptional driver. Would recommend.
Mel Nickolson - 26/03/2014 | report this review
We really appreciated the text beforehand with our driver's contact details. Mike, our driver, was excellent and we wouldn't hesitate to use him and the coach again in the future.
Carol Watt - 27/02/2014 | report this review
We ha excellent service from start to finish. From the booking, to the payment, to handling queries and the bus itself. Fantastic service, thank you.
Lisa Evans - 25/02/2014 | report this review
Could not fault the service, from booking to trip itself, excellent .
Richard Lloyd - 24/02/2014 | report this review
Momentum Coach Hire went into administration in Jan 2014 owing hundred of thousands of pounds to schools, customers and the actual coach companies who did the work. This coach broker then popped up again the following day with the same unscrupulous directors at the helm, living life on their immorally earned gains. http://www.route-one.net/issues/522/index.html#/10/ Do not ever consider using this company if you value your money or service, they completely mucked up the most important day of my life last year.
Neil Martin - 12/02/2014 | report this review
great service from start to finish. Driver arrived on time, we got to the O2 late, but that was our fault, we should've left earlier, but no parking at the venue meant we were able to get away quickly and get home. Coach was clean and comfy and I would use Momentum again
LISA HANCE - 02/02/2014 | report this review
2nd time we've used momentum for girls trips to Milton Keynes Theatre. The town is awful to drive round so letting someone else take the strain is well worth the money. Also means you can have a half-time drink without worry. Very organised, and reliable - already looking for next theatre outing.
Shona Harris - 29/01/2014 | report this review
reliable and the best quote , what more , defo will use again
tracey hansen - 22/01/2014 | report this review
The driver could not have been more helpful, professional and polite. Would have no hesitation in using this company again. The coach arrived on time, was exactly what we ordered and very clean.
Helen Riley - 14/01/2014 | report this review
We have used momentum now a few times. The staff are extremely polite and efficient, a pleasure to deal with them. We have just booked with them again!
Miriam Sanger - 06/01/2014 | report this review
Dreadful weather but the coach and driver were reliable, punctual and patient (with 12 drenched and over-excited 18 year olds in tow). Would highly recommend.
Mark Jones - 06/01/2014 | report this review
On a notoriously difficult day for travelling found Momentum a pleasure to deal with, polite, professional & efficient. The day was a complete success helped by a courteous & patient driver. Would thoroughly recommend to anyone, & will continue to use them.
David Jenvey - 30/12/2013 | report this review
Great day at the races the driver and coach was wonderful would highly recommend them, we will be using them again in the new year.
John coleman - 23/12/2013 | report this review
We have used Momentum for the last 2 years now and each time, they have provided us with excellent service. The driver was on time for all our journeys, he was very pleasant and helpful. The coach was clean and i would have no second thoughts about using Momentum again.
Steve Care - 19/12/2013 | report this review
Delighted at the support & assistance that this company gave us. We had a great exec coach & an entertaining journey to & from the X Factor Live Final. We will continue to use this company in the future
Simon Wilson - 16/12/2013 | report this review
I booked this company to take an annual trip to a West End show, it is the second year that we have used them. As always they were polite , efficiant and proffesional.The driver was wonderful the coach clean and tidy I will definatly be using them again and would highly recommend.
Jenny Webb - 15/12/2013 | report this review
Booked this company for our annual day out to the races. Past years have seen us take Limos up but this year, due to the STUNNING price rise in Limos over the last 3 years we booked an Executive Mini Bus... It was wonderful, Clean and Tidy, and just as nice as any Limo we've travelled in. The driver was amazing and accomodating. We will definately be using them again.
Andrew Kerr - 11/12/2013 | report this review
I have recently discovered MCH and somewhat by chance. The office staff are professional and really on the mark. I have had nothing but great reviews from my clients. I would highly recommend this company and will continue using them in the future. By Julie Perks 28/11/2013
Julie Perks - 28/11/2013 | report this review
We booked originally because Momentum gave us the best price for the trip. The coach was clean and comfortable and arrived in very good time for both pick up and collection and the driver was very professional and helpful. We would not hesitate to book again.
Anita Filer - 25/11/2013 | report this review
From getting a quote to the getting off the bus the service has been superb. We had a 16 seater minibus from Surrey to London for a night out. MCH met our requirements with extra pickups and drops and our driver was punctual and had great communications. This was easier and worked out cheaper than running for the last train and the grief of waiting for a taxi at the station. From door to door MCH was fantastic. I have already recommended MCH to my friends and we will be using the service again very soon
Jonny Suarez - 19/11/2013 | report this review
From start to finish, from booking to the day out the service was excellent. The driver was polite and courteous an excellent driver and everyone appreciated his help and consideration. Price .............could not be beaten! This was my fist experience of Momentum and I cannot recommend them highly enough!
Sue Titcomb - 04/11/2013 | report this review
Great service, driver arrived in plenty of time to leave, pleasant & polite driver, also ready to leave slightly earlier than planned on return trip. Fantastic & would use again.
David Chandler - 25/10/2013 | report this review
Made a last minute booking for a 40th birthday trip to Legoland. Coach arrived early and was ready and waiting for our departure. We had arranged for a 18:00hrs collection but finished early at 17:30hrs driver was there already waiting. Very good service will not hesitate to use again.
Roy Musselwhite - 16/10/2013 | report this review
i booked this company to take a group of young people in supported accommodation to thorpe park. the staff on the phone were soooo polite and helpful. the only reason i put 4 starts for qualty was beause of the loo on the bus, it wasnt very pleasent. but fantastic value and nice staff ! thhanks
emily hunt - 16/10/2013 | report this review
Booking the 24 seater coach was very efficient and prompt. The coach turned up in good time at both ends so there was no waiting around. The driver was friendly, helpful and courteous and the coach clean. Excellent service, competitive prices and we are using them again in December.
Elizabeth Craig - 16/10/2013 | report this review
Booked for a work team building event. Pick up was very prompt, coach clean and well maintained. Driver friendly and took us to the destination without any problems. Clear about pick up area and was waiting at the agreed time to pick up some rather merry women for the trip home. All good from us.
Susan Dixon - 16/10/2013 | report this review
Pick up was early and very polite and helpful, he knew the best rout out of London for this venue despite everyone on the coach having an opinion on which way we should go. He waited patiently when we were delayed by 40 minutes gathering the party together and was extremely accomodating with a somewhat merry and loud group on the return journey. Anil was a complete star and I would recommend these guys every time
Spencer Cushing - 04/10/2013 | report this review
Too many reviews with all 5 stars, maybe I am the only person Momentum have provided Pants service to? I would advise looking around to other sites to see if there are more balanced reviews. Its fair to say that Momentum mucked up my booking meaning 60 had to leave a wedding early or not get home. https://twitter.com/MomentumRPants
Momen Tom - 26/06/2013 | report this review
My brand-new wife and I were given no option but to ask all our Wedding guests to pack up and leave the reception early or risk having to make their own way 20 miles to their hotel with no notice. On what was so far my dream day I was surprised to find the coach booked to take my 60+ guests and wedding party home from the reception arrived over an hour early. Even more surprising was when the driver informed us the coach would be leaving at 21:45 rather than the requested 22:30, whether everybody was on board or not, due to the Momentum Coach Hire putting the wrong departure time on the booking confirmation. When booking a coach back from my wedding the main worries were the coach getting lost or turning up late, not that it will ask everybody to leave early. I was completely gob-smacked, and the operative on the Momentum Coach Hire emergency number was no help stating there was nothing they could do. Momentum Coach Hire which was chosen as the quote was competitive, their website published excellent client testimonies and seemed to show a customer facing attitude. This proved to not be so. The coach was to be available at the pick up from 22:00 with a planned leaving time of 22:30. However the initial booking confirmation supplied by Momentum Coach Hire had both the wrong time and location. These were requested to be corrected on two occasions and received email confirmation from Momentum Coach Hire that 'I have now added the additional notes into the job notes for the driver to see' but received no correct booking confirmation. Following on from this multiple emails and phone messages have resulted in Momentum Coach Hire issuing nothing more than template apology emails with little explanation, saying they could do nothing. The senior Momentum Coach Hire representative eventually explained "The agreed booking confirmation was followed to the letter. The reason the trip did not go to plan was because an e-mail [to Momentum correcting the booking confirmation] was overlooked and wasn't replied to which resulted in your trip details not being changed". At no point was the booking confirmation information correct therefore it was never agreed and multiple attempts to get it corrected failed at your end. Momentum Coach Hire have made it clear that there will be no refund but do look forward to our future business.
Neil Martin - 10/05/2013 | report this review
The booking process with Momentum is excellent and efficient from beginning to end. We hired a 72 seater coach for a school group visiting from France. They picked up the group from St Pancras on the first day and transferred them to where they wished to visit in London. Each morning and evening they would pick the group up and return them to our centre. The service with this company is always excellent hence why we use them for most of the coach hire we require for the school groups visiting England, Wales and Scotland. Highly recommended.
Pat Lang - 22/04/2013 | report this review
The whole process from booking to travelling was great!! Times were perfect and the coach was spotless and comfortable!! Our driver was most helpful and always polite!! Would definately use them again and recommend!!!
sarah smith - 19/04/2013 | report this review
Hired a 40 seat coach, complete with wheelchair lift facility for multiple journeys for a wedding day. Easy to arrange, the coach itself was modern and clean, the wheelchair access system was great, driver was very helpful and everything ran to time. Great service all round and will certainly use it again
Dave Tolladay - 10/04/2013 | report this review
Amazing quality service from booking to the driver on the day! Very professional, understanding of our needs kind and considerate will definitely be booking again!!!!!
Sarah Towler - 06/04/2013 | report this review
There was good communication throughout and the service met needs. The driver was super and was very friendly and helpful. Felt safe, and valued. Prices are reasonable as had shopped about and almost the cheapest found! Would use again and would also highly recommend to anyone needing the service.
Sophie Lewis - 05/04/2013 | report this review
I hired a coach to transport wedding guests from London to Cardiff and back the following day. The coach was on time and the driver was polite and even went out of his way to make sure everyone was catered for in terms of dropping guests off at their hotels. We would definitely consider using MCH again.
David Evans - 05/04/2013 | report this review
Excellent all round service. Helpful and accomodating driver.
Birmingham Stag Do - 05/04/2013 | report this review
This is our 3rd consecutive year to use Momentum Coach Hire for our yearly day out to Aylesford... As usual, the back office staff was very supportive and the service was excellent! The Driver, Derek, was extremely helpful and provided excellent customer service the whole day! On time and easy to organise. Well, I guess we'll see you next year! :)... Will definitely recommend without a doubt!
Lyca Amichia - 21/03/2013 | report this review
We rented a house in the depths of the Lincolnshire countryside for my friend's hen. We booked a Momentum coach to pick us up from the house, and take us to Loncoln for a night out, and then return us in the early hours of the morning. The coach was on time, clean and tidy, with a toilet on board, and our driver was professional and courteous. In addition to this, the booking process was easy and the representative I booked with was charming and helpful. I would definitely use Momentum again.
Katie Ruocco - 21/03/2013 | report this review
Excellent service recieved, booking the coach was so easy and quick. The coach driver on the day was fantastic, helped all the player with their bags, was punctual, the coach was clean and tidy. Would recommend and use again.
Ann Marie Speight - 05/03/2013 | report this review
Great service. Our driver was on time and called at the end of the day to let us know where he was! The coach was clean and tidy, and had toilets and a tv on board. Would definitely recommend and use momentum again.
Jemma Smith - 09/02/2013 | report this review
I bookedwith Momentum as they gave a quick quote and a good one. They service was great. They confirmed by phone just before and also called to advise they had arrived. The driver was great and made sure he was always there before we were ready and was happy to wait for us. Good driving and nice coaches.
Claire Barnes - 07/02/2013 | report this review
Our third trip with Momentum, to a concert in Eastbourne this time. The coach was immaculate and on time, the driver was very friendly and dropped us off and picked us up as close to the theatre as possible (our group had some quite elderly people and it was bucketing with rain - so it was much appreciated by all).
wendy desborough - 22/12/2012 | report this review
We used Momentum for an orchestral event, the coach driver was very friendly and helpful and helped our players with their instruments. Coaches were both punctual and comfortable.
Bex Gibson - 21/12/2012 | report this review
Used for a corporate event, straightforward booking procedure and they were able to accomadate changes in our schedule. We would definitely use Momentum again.
D Lawley - 18/12/2012 | report this review
I needed a minibus for a birthday trip. Momentum travel were significantly cheaper than the local coach hire firms that quoted. On the day of travel I received a text from Momentum as well as a call from the driver. The minibus was on time and the driver was pleasant. All in all a very good service. I would definitely use Momentum again.
James H - 18/12/2012 | report this review
1st time user Great Service the driver couldn't do enough for us, will defo use again
martin jump - 01/11/2012 | report this review
Used for transport for a weding party. Easy to book, prompt pick ups and clean comfortable coach
Angela B - 20/10/2012 | report this review
We had a great sevice with a helpful,punctual & polite driver. I would use your company again and recommend you to other people.
Michael Deed - 20/10/2012 | report this review
This is the first time we have used Momentum coaches and we will use them again and recommend them very highly to others. The Driver, Jerry was most helpful and very punctual!!
Katrina Royall - 09/10/2012 | report this review
I hired momentum for my wedding in august..they arrived on time and everything seemed fine. I woke up the morning after my great day to hear that the coach did not show up to pick 50 guests up. They left my guests including my 80 year old nan and young children on the streets looking for the coach at 2am...They did provide cabs to collect guests much later but this was too little too late. To top it all off they are avoiding me now and not even had an apology. STAY AWAY FROM THIS COMPANY.
chris iero - 20/09/2012 | report this review
We used this coach company to take us to a festival. the driver was really helpful helping us with our luggage and the festival was cancelled a day early and he still came to pick us up the day before with another driver. Very helpful and stopped at services so we could get some food on the way.
Leanne C - 29/08/2012 | report this review
The Driver, Dave, was extremely helpful and particularly as we had to arrange for one of our team to make an additional journey to Chichester train station for a family emergency. The coach was ok but a simple 16 seater chartered through another company I think. On time and easy to organise.
Kevin W - 29/08/2012 | report this review
Good Service Driver was particularly helpful with older passengers and provided excellent service. Only negative would be leg room seemed quite tight although everything was on time and as ordered.
Chris Raine - 03/07/2012 | report this review
These are mostly fake reviews! Check out other review sites to see the real reviews, these people are thieves and will ruin your day!!
Angela c - 09/05/2012 | report this review
Just read other review anywhere else and you will see why this is the WORST company i have ever come across in my life!! They will ruin your day!! AVOID at all costs!!!
chris C - 09/05/2012 | report this review
The service from Alex was brilliant she was such a help. Thanks again. I will use this service again.
Chris 1999 - 06/05/2012 | report this review
Excellent service. Very helpful driver who was prompt and well organised. Highly recommended.
Jamie Read - 17/02/2012 | report this review
The Company was very helpful through out the booking stage. On the night, the coach was a larger size than expected with a toilet.The driver was fantastic with the group who were celebrating our daughter 21st up in london. They called him a little earlier for their return journey home and this didn't cause any problems either. I would definately use them again.
Sandra Hackett - 20/12/2011 | report this review
We booked a coach through Momentum for our trip to Bath Christmas Market. Our driver, Nick was courteous and accommodating. He couldn't have been more helpful.
Debbie Bell - 12/12/2011 | report this review
I recently booked Momentum coach hire for a day at Lincoln Christmas Market. I received excellent service from the start. Our driver (Barry) was nice chap and very accomodating as to where he dropped us all off and picked us up again. I would definately use this company again and recommend them to others.
Sue J - 10/12/2011 | report this review
We recently used the Momemtum Party Bus to transport 12 kids to the O2. The driver was on time, polite and very friendly. Kids absolutely loved the disco lighting in the bus and partied all the way there and back. We all had an awesome time and would highly recommend Momemtum.
Bilky Sanusi-Aymerich - 07/12/2011 | report this review
We recently used Momentum's services to convey 35 of us into and out of London for our annual Christmas shindig. The coach arrived at our offices in plenty of time, the driver (Hugh) was a lovely chap and the service from start to finish was exemplary. We wouldn't hesitate to recommend Momentum and will most definitely use them again.
Nicola Gorham - 06/12/2011 | report this review
Excellent service from start to finish. Zahir was professional, courteous and helpful. It made my organisation so much easier! Would not hesitate to recommend Momentum.
Stacey Heslop - 06/12/2011 | report this review
Excellent service from start to finsh, arrived on time and delivered us on time, 12 golfers with bags and suit carriers. First time I have used Momentum and would use them again without hesitation. A new force in East Midlands coach travel!
Marek Palul - 06/12/2011 | report this review
This was the first time I had used Momentum Coach Hire and I would certainly use them again.The booking system was excellent with confirmation e-mails being sent immediately. The minibus was on time (10 mins early),clean and tidy and the driver Alan was a star putting up with 10 excited young ladies aged between 6 and 9.We were picked up bang on time for our safe return home.
Wendy Goodman - 05/12/2011 | report this review
This was the first time my company have used Momentum Coach Hire and I would high recommend them. The customer service was fantastic (Kitty was very helpful) and all details were confirmed by email. The driver was early, polite and called to keep me updated on the return journey.
Nicky Edge - 05/12/2011 | report this review
This was the first time I had used this company and they were great in every stage of the booking. All members of staff had great customer service, being very friendly and always happy to help. The driver was already waiting for us before needing to be picked up and dropped off. The coach was very reasonably priced, clean and tidy We were all left very happy with the trip. Highly recommended! Many thanks
Sabrina M - 24/11/2011 | report this review
This is the 2nd time we have used this company and cannot fault the service at all, the coach arrived half an hour early, and nothing was too much trouble for jason the driver. cannot recommend this company high enough
Janette Boyd - 22/11/2011 | report this review
It was the first time we have used this company & I can only say what a pleasure it was to do business with them from the initial phone call through to the end of the trip. I would certainly recommend them & will use them again in the future.
Christine Moore - 15/11/2011 | report this review
The School Mums used Mick on Sunday 6th November for a trip to the Royal Albert Hall. He was friendly, helpful and smiley the whole time. The coach arrived early and was clean and comfy even though it was the more basic version. Would use again for definate especially after our usual company didn't show up that day for a different group of people.
louise loss - 09/11/2011 | report this review
Coach arrived on time. Driver was very accommodating and the trip went smoothly without a hitch.
Debbie Byles - 07/11/2011 | report this review
Used this company for a the collection and delivery of very important potential clients to visit some of our facilities in and around London. The driver was professional and coped well with the rather complex timings and route we had for the day. The vehicle provided was clean and comfortable and the service by all the sales, customer service and operational staff was very good. Price was very competitive and I will definitely use them again.
Joy Sandhu - 04/11/2011 | report this review
Coach company very helpful and everyone I spoke to on the phone was great. Bus was prompt on arrival, driver not always polite - made some comments about leaving before our booking time because his working hours would be over. Would definitely use the company again, as brilliant price on coach and this included alton towers tickets, but would request a different driver.
Helena Z - 01/11/2011 | report this review
Brilliant service and very friendly, helpful driver. Would recommend.
Amber Doughty - 01/11/2011 | report this review
Excellent time keeping. Prompt replies to queries. Excellent service by all staff. Very friendly. Very clean and tidy coach. Will use again and would recommend to others.
Ralph Dyson - 31/10/2011 | report this review
very clean and facility packed executive coach, driver very patient and friendly, excellent throuout. Will use again.
Saj singh - 28/10/2011 | report this review
Brilliant service, on time and very friendly. Will definitely use again and also recommend.
Kim Atkins - 27/10/2011 | report this review
Was used to transport attendees of a Business Event from our local site in Bedfont Lakes to their hotel and back the following day. Prompt responses to my many changes. Excellent coach and driver. Will use again and would also recommend to others. Well done!
Joan Woolacott - 25/10/2011 | report this review
We used Momentum for a series of transfers for a high profile event. They were helpful during the booking process although insisted on full payment upfront and didn't mention that they operate on a coach brokering basis. Many of the coaches that turned up were basic to say the least. It was questionable that one of the drivers should be driving at all. Two of the drivers were unprofessional in attire and manner. I would never use them again.
Kate` Ford - 21/10/2011 | report this review
I heard that BOTH coaches were excellent.
Tashfeen Mogul - 21/10/2011 | report this review
We received brilliant service from Momentum Coach Hire, from getting a quote to the actual coach service on the day and the price was extremely competitive too - we will definitely be using Momentum again!
Lisa Hall - 21/10/2011 | report this review
all pick ups on time and vboth drivers were very freindly, would definatly se again.
Mark Kirrane - 07/10/2011 | report this review
From quotation to trip completion the company employees were knowledgeable, friendly, polite and very helpful. The driver arrived early, the trip went well and he was waiting for us when the concert finished. He was very polite and friendly - just what was needed with a group of excited girls. I have recommended the company to all the other units and will certainly be using them again.
Judy Lintott - 04/10/2011 | report this review
Driver was at our pick up point 10mins early and clled me on my mobile, was no problem as we were nearly all ready anyway. The driver was polite an friendly an got us to our destination quick an safe. After a great night out he was due to pick us up at 3:15 and as soon as we got outside he was there waiting for us. He got us home safely an also allowed us to make a drop off on the way. Overall a very good service at a very good price
Matt Freeman - 22/09/2011 | report this review
The coach was on time for all pick ups. Booking was easy, the staff were helpful and we received a very good service overall. I will happily use Momentum in the futuer.
Julie hamilton - 22/09/2011 | report this review
We used Momentum for a Gatwick pick up and on to Sandown Park for a corporate event. Everthing from booking to arrival at event went very smoothly, excellent service, friendly driver and very competitive prices.
Lynn Holland - 16/09/2011 | report this review
The coach arrived 5 minutes early but the driver phoned my home telephone although he was at a hotel. He was courteous and friendly. He arrived on time to return us to our hotel. In hindsight I paid a high price for two 20 minute transfers.
Michael Buckmaster - 13/09/2011 | report this review
We used Momenton to take a group of employees to Chester Zoo for a day out. The coach turned up on time and the driver was very pleasant everybody was very happy.
chris dodd - 05/09/2011 | report this review
We used MCH for a trip to Alton Tower. With a non-native English speaker as me, MCH gave us a really friendly service ,safety journey and full happiness.
Thanh Tran - 02/09/2011 | report this review
We used Momentum for a corporate event to Kempton Racecourse. From enquiry to booking was easy and unlike other companies I contacted for quotes they responded speedily and the staff were friendly. Momentum's prices were also significantly cheaper than other companies. The coach was clean and driver very friendly.
Jayne D - 02/09/2011 | report this review
I used Momentum for the first time to take 19 neighbours to a house warming/40th birthday party from Surrey to East Sussex. The whole experience from enquiry/quote and door to door service was efficient, friendly and the coach was wonderful (I was expecting the Heartbeat bus - pleasantly surprised with a modern, clean and comfortable vehichle). Several drops at 1am was well received by tired partygoers. All passengers 100% happy.
Lynda Hayes - 24/08/2011 | report this review
We used Momentum to take a group of teens to a football tournament. The coach driver was competent, flexible and friendly. The coach was well kept and I would certainly travel with Momentum again.
David Thornhill - 16/08/2011 | report this review
We had a scout camp in Hertfordshire & booked to go to Southend for a day. The driver arrived promptly & was very courteous & helpful. The coach was very clean and we had a great day. Would book this company in the future.
Jean Mitchell - 16/08/2011 | report this review
We have used Momentum a number of times in the last year, and have always felt they provide a good service. They are on time and always able to accommodate us when needed. Bravo!
richard ashiagbor - 10/08/2011 | report this review
We used Momentum to take a full 70 seater coach of young families to the beach for the day - the driver couldn't have been more helpful or kind. I would highly recommend Momentum.
Jenny Newman - 10/08/2011 | report this review
We use Momentum on a regular basis and they are a great company. Friendly Driver and Office Staff
Marie Stephenson - 04/08/2011 | report this review
We used Momentum for our youth band to travel to an event in Luton. Momentum came in with by far the most reasonable quote and also provided great service. Driver was early for both pick ups and very pleasant with staff and the young people
Tamzyn French - 26/07/2011 | report this review
Cant rate highly enough. Staff were very helpfull and the service was very preofessional.
Daniel H - 20/07/2011 | report this review
Used Momentum for first time. Driver friendly and all went smoothly. Would use again
Ian Mayor - 17/07/2011 | report this review
The whole process went smothly from start to finish. Coach turned up on time and driver was friedndly. Would use Momentum again.
Martin M - 13/07/2011 | report this review
We used Momentum to provide transport and tickets for our day out. Took three coaches of students and staff. Coaches were on time and the Trip Leader reported that whole process from start to finish was excellent.
Paula Wallace - 13/07/2011 | report this review
Driver was supposed to pick up 1 group and then go back for 2nd group right away. Since he didn't arrive for the 2nd group in time we called to find out he was still 50 miles away on a break. In the end our conference started with a 2-hour delay because of this plus we hired a coach and got a run-down school double-decker bus. Will not use them again.
Dagmar Hartung - 12/07/2011 | report this review
Absolutely excellent service. Couldnt have asked for anymore. Just perfect. Will definately use again.
Clare Gore - 29/06/2011 | report this review
Everything worked fantastically, no problems what so ever. I often rate companies on how they resolve problems, however there wasn't any to resolve. Just smooth, great service. Only thing you should be aware of, that your driver didn't know about was the park are now charging for coach parking.
David Dowle - 28/06/2011 | report this review
Excellent Driver, perfect timing and understanding of our requirements.
Pardip Joshi - 27/06/2011 | report this review
Excellent service, perfect timing, nice tidy coach, couldn't of asked for more. Many thanks
Sarah Hayden - 23/06/2011 | report this review
The minibus driver, David Liddle is a very friendly and pleasant person. I am impressed with the timeliness and quality of the minibus.
Armand Green - 22/06/2011 | report this review
The service from your people on the phone was excellent - no problems.
Rita Cook - 21/06/2011 | report this review
excellant service from start to finish. Booking agent was professional and helpful. bus was of a high standard and spotless throughout. Driver was extremely helpful, professional and polite'
Laura Grange - 20/06/2011 | report this review
The coach was great and the driver very courteous. Our kids thought it was a great day out!!'
Mark Galton - 16/06/2011 | report this review
We booked a coach at fairly short notice, to take wedding guests from the reception to a local hotel. The person that I spoke to for the booking was very helpful. The coach arrived in good time, and the driver was very pleasant to the guests. I would definitely use them again.
Jackie Barton - 15/06/2011 | report this review
The service I got was 5 star. Prompt arrival of the coach (with the driver texting me to say he was on the way), clean bus & a great trailer for our bikes. When I rang Momentum for advice they were quick & efficient with changes that I needed to make.
L J - 07/06/2011 | report this review
I needed a coach to transport guests from North London to Ongar in Essex for a Civil Partnership Ceremony. The person with whom I made the booking was very friendly and helpful, the coach arrived promptly and the service was excellent.
Bernard Krichefski - 05/06/2011 | report this review
Had to get 72 seater luxury coach at very short notive and Momentum filled the bill brilliantly. Both the coach and driver were superb and I would hesitate to use this service again especially if they can guarantee us winning 3-0 the next time (Peterborough to Od Trafford)
adi mowles - 01/06/2011 | report this review
A few problems with the booking, but the coach and driver were very good. Would use again
Frances Dennett - 27/05/2011 | report this review
Used Momentum for the second time and again a very good service. Excellent value for money offset by late arrival of driver but we got there safe and sound.
Tony Dodd - 24/05/2011 | report this review
First class. Clean & modern coach, smooth drive, punctual. Would not hesitate to recommend
jennifer eigenheer - 24/05/2011 | report this review
Having used a number of coach companies I now go direct to Momentum due to the ease of booking and the excellent service that they provide. I would not hesitate to reccommend them to.
Alan Boulden - 17/05/2011 | report this review
hired a coach for a stag night at the dogs friendly driver excellent service and a good price would gladly recommend
bruce mcdonald - 10/05/2011 | report this review
Had the pleasure to deal with Momentum recently to take two rugby teams (one Under 13 & one Under 15 years of age) from St Helens to Leeds to compete in a cross county "Wars of the Roses" Challenge against our Yorkshire counterparts. We needed one large luxury coach to transport both teams in style along with all their playing equipment and Momentum got the day off to a great start with an 82 seat executive double-decker which made the kids feel special. Hassle free & a pleasure to deal with
Sam Armstrong - 09/05/2011 | report this review
Had the pleasure to deal with Momentum recently to take two rugby teams (one Under 13 & one Under 15 years of age) from St Helens to Leeds to compete in a cross county "Wars of the Roses" Challenge against our Yorkshire counterparts. We needed one large luxury coach to transport both teams in style along with all their playing equipment and Momentum got the day off to a great start with an 82 seat executive double-decker which made the kids feel special. Hassle free & a pleasure to deal with
Sam Armstrong - 09/05/2011 | report this review
Our driver was punctual and polite. Would definitely use momentum again for future trips.
Pili Lopez - 01/05/2011 | report this review
Professional, flexible, accommodating and competitively priced - Momentum will be keeping our repeat bookings! thank you very much.
Wave Training Ltd - 26/04/2011 | report this review
Perfect time keeping, completely professional, really firnedly and helpful driver. Would defintiely use again.
Rowan Marsden - 20/04/2011 | report this review
Had an amazing night thanks to momentum. Driver was on time and extremely friendly! Will definately be using this service again! strongly recommend!
Katie B - 18/04/2011 | report this review
Friendly and helpful driver and excellent time keeping.
Laura Oakley - 18/04/2011 | report this review
Very impressed with the friendliness of the company's customer service which was quick, efficient and professional. They were very helpful, took time to answer every query and went out of their way to get the best deal for our school trip to Chessington World of Adventures. The coach we ordered could have been a little cleaner, however, the efficiency and friendliness of the driver more than made up for this.
Timothy Campbell - 18/04/2011 | report this review
Overall an excellent service got us to our event on time and back with the minimum of fuss and no delays. I will use Monument again. One star deducted because the coach was over 10 years old - although still roadworthy and to current regulations.
Tony Dodd - 14/04/2011 | report this review
Coach was very clean. Driver was very friendly and helpful.
Emma Summers - 13/04/2011 | report this review
I think the service provided was very good as the bus came on time. The drver was also very freindly and had a nice attitudes towards us. So overall i am very happy with the service provided from this company.
Parmdeep Sing - 13/04/2011 | report this review
I booked on behalf of our clients. They were very happy and impressed with the service you offered. Many thanks
Alice Wetton - 12/04/2011 | report this review
Our club will like to thank MCH on providing an excellent service. We had a positive experience in working with your company and will definitly return for future events. Thank you very much.
Umit Bangor - 12/04/2011 | report this review
We were very pleased with the serice we received the driver was very pleasant would use your bus hire again
Peter Spencer - 11/04/2011 | report this review
The driver was very polite and we were very happy with the service
Anita Gibson - 11/04/2011 | report this review
“I would particularly like to thank Chris, our driver, who was great; everything went very smoothly. I would also like to compliment the office staff who were all very helpful especially Nikita and Kitty. I am happy to recommend this company.
Sue Sharman - 08/04/2011 | report this review
Called on a Wednesday For an Executive midi coach for the Thursday. MCH supplied a quality vehicle and driver. Very impressed I will use the service again
Paul Edwards - 08/04/2011 | report this review
Driver was cheerful, helpful, courteous, and we could not have asked for better service.
John Campbell - 07/04/2011 | report this review
Perfect service good price friendly and helpful driver many thanks
Nick Bud - 07/04/2011 | report this review
Booked momentum for our wedding day in Northumberland. Brilliant service, got to the registry office in good time, driver was entertaining and guests complimented both him and the exec mini bus. Would definately book again & recommend momentum. Thank you.
Dan Preston - 05/04/2011 | report this review
The coach arrived on time and was clean and comfortable. The driver was courteous and efficient. All in all a very good trip and excellent service. We would not hesitate to use you again and recommend you to anyone else. Thank you
Jill Mason - 04/04/2011 | report this review
Very happy! Thank you very much, Driver was fantastic, as was the coach. Thanks
Alen Duvarciyan - 01/04/2011 | report this review
Clean vehicle and efficient service. Thank you.â€
Holly Chester - 01/04/2011 | report this review
No complaints whatsoever. On time both ways, and coach was up to standards expected.
Andrew Stevens - 31/03/2011 | report this review
Very friendly, accommodating driver. Prompt pick-up in both cases, lovely clean bus. Will use your company again.
Paul Higgs - 31/03/2011 | report this review
I would like to tell you that WE ARE REALLY PLEASED with your company and the service we had. The coach driver was very helpful and very nice with us. You did a very good job and the coach driver a very good service. Thank you very much indeed. If we would go back to London again WE WOULD BOOK with your company again.
Elvira Sempere - 30/03/2011 | report this review
Our driver, Scott, was fantastic. Very welcoming, very helpful and punctual. We recieved an outstanding service from the whole company from the first quotation till the final drop off. Thank you.
Debbie Flood - 30/03/2011 | report this review
Driver was punctual, friendly and journey was smooth. would definately recommend momentum
Stuart Cavanagh - 30/03/2011 | report this review
Driver was punctual, friendly and journey was smooth. would definately recommend momentum.
Natasha Kite - 29/03/2011 | report this review
Great service and in very helpful driver. will definitely use again and recommend.
Mark Cann - 29/03/2011 | report this review
Thanks very much! Coach was in excellent condition and driver kept to time. Would definiely recommend and use again.
Leanne Summers - 28/03/2011 | report this review
Excellent service – lovely driver. Very efficient service from start to finish. Would use you again
Karen Hades - 25/03/2011 | report this review
would recommend to anyone have made what can be stressful in organising a trip for so many which im not use to very easy, would also be pleased to pass on thanks to a brilliant driver on the day thanks for everything again will definatly do business on any further trips i arrange
Lee Denim - 24/03/2011 | report this review
The coach driver was very friendly and let us play music only thing was at the end when we tried to call him but couldnt get through and had to ring momentum themselves. Otherwise great service thankyou!
Natasha Greenslade - 24/03/2011 | report this review
Very good experience. Driver was courteous the whole journey and would definitely use the company again – Comments made by the teacher escorting the trip.
Ivana Smith - 18/03/2011 | report this review
Our driver on Friday night was excellent – absolutely no complaints at all!!!
Elizabeth Tragheim - 18/03/2011 | report this review
Excellent service – thank you so much. The driver was very friendly and helpful. He arrived early meaning we left on time for both the journey to and from Leeds. I would (and already have done so) recommend them to friends. Thanks again
Kelly Holmes - 17/03/2011 | report this review
I Was Very happy with the Service, Driver was friendly and polite. Coach imaculate. Nice comfey and clean, was on time at collection point and got us to destination in good time. The Drive was very smooth by the driver. Very Proffesional. Driving standards 100%
Steve Wiginton - 17/03/2011 | report this review
Coach was clean and smelled nice, the driver was 10 minutes late but apoligsed straight away and ensured he was at our meeting point at the end of the day on time. the journey went without a hitch and will be using you again thanks
Nathalie Absalom - 16/03/2011 | report this review
excellent service, driver forgot to stop at harlow, but was happy to wait for our friends to catch us up. Will be recommending to friends. A big thank you
Janette Mitchell - 16/03/2011 | report this review
The contact before the trip was most welcoming, putting my mind at rest that everything was booked and confirm, via text and email. The minibus was on time, clean and very polite and abliging staff. The journey was safe and he made sure everyone was catered for. I could not fault anything about the booking and have already passed the word on to 2 businesses and friends who have up and coming trips. My friends and i will certainly be using you again. Thank you very much for a great trip.
Jane Moult - 15/03/2011 | report this review
Two good drivers.Very polite and helpful Hope to book again next year.
Rosemary Young - 14/03/2011 | report this review
xcellent driver, Martin, really contributed to our day out in a very positive way. Much appreciated
Julie Hall - 11/03/2011 | report this review
The service was excellent from the care taken by the reservations staff to the friendliness and flexibility of the driver
Roger McCann - 11/03/2011 | report this review
Donald our driver was brilliant – very flexible and nothing too much trouble. We have another trip with you in April so looking forward to more good service!! Many Thanks
Wayne Dalton - 10/03/2011 | report this review
Adam was very polite and cannot fault the whole evening Many thanks again
Bryony Cooper - 10/03/2011 | report this review
Driver was excellent and we will use this company again, i think the driver was steve, please pass on our thanks
Owen Donaghy - 09/03/2011 | report this review
Driver was punctual and good natured. Service was quick and reliable. Will definitely use again.
Giverny Dannatt - 09/03/2011 | report this review
Excellent driver Chris. Promt pick up and very generous taking us home.
Vicki Ebel - 08/03/2011 | report this review
The trip was a success: the coach driver was very friendly and helpful and the coach a pleasure to travel in. Brilliant service and one I hope we can use more.
Barbara Cronk - 07/03/2011 | report this review
Very good service, on time and very polite. Both drivers had to put up with a lot if noise but never complained once !! And we loved the big coach that picked us up at 6am after a messy night in London !! Will def recommend and use again =] Thanks
Laura Gallagher - 07/03/2011 | report this review
As usual the service was prompt and completely unproblematic. Nigel was very friendly and helpful. I also appreciated getting his name and mobile number by text prior to meeting the coach. Your prices are also very competetive and we will continue to use you for all the above reasons.
Neil Mcearly - 03/03/2011 | report this review
Everything according to plan with a very helpful and cheery driver. Thank you
Geoff Randle - 02/03/2011 | report this review
Absoulutely fantastic service,by far the very best ever,will definately be going again with momentum coaches,thankyou so much for jeff,what a brilliant driver super duper,everyone loved him
Rosie Watts - 02/03/2011 | report this review
From my initial contact with Momentum – a first class service, first class booking. Great driver, superb journey to/from the event. Would definitely recommend and will use again. Thank you.
Karen Angus - 01/03/2011 | report this review
Good communication and no fuss throughout Driver helpful and would use service again!
David Logan - 01/03/2011 | report this review
Your service and personnel were excellent. Will definately use you again!
Chris Phakey - 25/02/2011 | report this review
I would just like to express my appreciation of the quality service you provided for a school tour that I ran with Woodford county high school. We had a 3am start and the contact person Mandy, gave me the drivers details. This was very reassuring and the service was excellent throughout. I will definetly be using your company for future school trips. Well done!
Mark Joyce - 25/02/2011 | report this review
Thank you very much for your service. The coach was excellent, new and suited our requirements. Also the drivers were very friendly and hospitable. We will be using your company again soon in the foreseen future. Once again Thank you.
Mehrban Jones - 24/02/2011 | report this review
The driver came into the pick up venue and introduced himself and informed me of where he had parked which I found very useful. The driver was very helpful and accommodating. The price and service was very good and I will be using Momentum again. This is the forth time in the last year that I have hired a coach and this was the best VFM and service I have received.
Alan Boulden - 24/02/2011 | report this review
What a great service, thanks to all the team at mch, also many many thanks to michael the driver we will definately use you again!
Russel Jacob - 24/02/2011 | report this review
The whole service was excellent and we could not have asked for anything more. Please pass on our sincere thanks again to our driver Chris as he was exceptional. Many thanks and regards
Steve Parkinson - 23/02/2011 | report this review
Everything ran smoothly and the driver, Bob was lovely! Thank you
Outso Reed - 23/02/2011 | report this review
The coach was on time and the driver courteous, I was called the previous afternoon & given the driver's name and telephone number which was a weight off the mind. Generally very happy with the efficient service
Tracy Neilson - 23/02/2011 | report this review
Momentum service was excellent. The coach was perfect and the drivers were brilliant. will not hesitate to deal with Momentum again.
Dawn Fletcher - 22/02/2011 | report this review
Excellent service and friendly and helpful driver.
Glenn Christodoulou - 22/02/2011 | report this review
We will only call your service for future needs
Mathew Krailing - 21/02/2011 | report this review
On Time, Polite helpfull drivers, Thanks. The day went well. Regards
Tony Bridger - 21/02/2011 | report this review
Very pleased with service. Will definitely use you again!
Karen Muir - 11/02/2011 | report this review
The service, the driver and the journey was excellent. The only thing I am not happy with is that the price I agreed to pay in the end was not the original quote I got
Annette Bodecs - 11/02/2011 | report this review
Great service, on time and professional – thanks!
Kirsty Collins - 11/02/2011 | report this review
Great service, reliable, good timing, great coach driver. Best coach service we have had.
Leanne Rutter - 10/02/2011 | report this review
Very comfortable and the driver was very friendly
Margret Green - 10/02/2011 | report this review
We were very pleased with ther service received and your driver, Len, was efficient and helpful. We would use your service again and recommend to others.
Zelina Lamparelli - 10/02/2011 | report this review
We had a great coach driver and the facilities on the coach were good.
Dawn French - 02/02/2011 | report this review
Driver was excellent and punctual. He even helped count everyone back on the coach at the end of the evening, which was a welcome backup for the organiser.
Jane Coldicott - 01/02/2011 | report this review
Very pleased with service provided lovely new, clean coach, Excellent service, driver was prompt for collection and delivery….Thanks
Tara Byrne - 01/02/2011 | report this review
Our driver was very friendly. He arrived early and collected us on time. Would definitely use again. Thank you
Bill Thomas - 01/02/2011 | report this review
The driver was great at trying to get us there despite bad traffic.
Morag Turton - 31/01/2011 | report this review
I thought the service on Saturday was excellent and much better than expected. Our driver Carl was extremely easy going, helpful and contributed to an superb day. I hope that he receives this positive feedback and it's considered for any pending pay reviews. Also thought the SMS service was a great touch. Would defintely use you again.
Fraser Prest - 31/01/2011 | report this review
Great service, very competitive price and more importantly really nice helpful people to speak to on the phone
Louise Hymers - 31/01/2011 | report this review
Excellent service. Bus driver is a credit to your company. Thank you.
Monica Brennan - 27/01/2011 | report this review
The driver was on time, drove carefully and courteous.
Melissa Green - 27/01/2011 | report this review
Amazing we will definaly use this service again .. drivers were friendly – great buses
Andy Johnston - 26/01/2011 | report this review
Each of the drivers/vehicles were punctual, polite and very helpful. Additionally, I believe that, although the second mini bus was originally scheduled to pick up at 4.30, the group requested an earlier pick due to the meeting finishing early and this request was accommodated very rapidly.
Maureen Clarke - 26/01/2011 | report this review
Friendly driver, very prompt service. Wou definitly use again.
Rachael Gosling - 25/01/2011 | report this review
John ‘the legend' coach driver Thanks guys you were great!!
Lana Watson - 25/01/2011 | report this review
Excellent mini bus, very friendly, helpful driver, great birthday!!
Vickie Addison - 25/01/2011 | report this review
Coach arrived on time, was clean, driver was pleasant. No complaints at all.
Catherine Schlaepfer - 24/01/2011 | report this review
The drivers were excellent both len and gerry Many thanks Chris
Jon Gould - 24/01/2011 | report this review
Very pleased with service. Driver was polite and prompt and made it to the destination with plenty of time to spare. Many thanks
Joanne Knight - 24/01/2011 | report this review
Everyone very friendly that i spoke to but a bit of a strange system on the phones
Michelle Barton - 18/01/2011 | report this review
Service was very good; coach was as booked and we would definately book with Momentum again. There was one slight issue: the coach was a double decker and the heating on the top deck was felt to be too hot. This was, however, an electrical or mechanical fault that could not have been foreseen, and so does not reflect on Momentum or its operatives.I would definately recommend Momentum to others requiring a Coach Service.
Lee Bradford - 18/01/2011 | report this review
The quality of vehicle and the quality of the service was of the very highest standard. The driver was smart, helpful and drove the vehicle in a professional and considerate manner. I would reccommend Momentum to everybody and have retained your details for the next time I need to hire a coach.
Frank Wright - 17/01/2011 | report this review
The driver arrived punctually and was very patient attending us, even with some delay on our part at the end of the evening for the return. He was careful at the wheel and got us to our destination in good time and home again promptly too. The price was good value for money. I shall come back to you in future if group transport is required.
Andy Winkelman - 17/01/2011 | report this review
Huw was superb and very friendly to this group of youngsters. Oceana must be generally something of a night mare job thanks
Jon Gould - 14/01/2011 | report this review
Coach was excellent, driver very help-full service excellent.
Alf Walker - 13/01/2011 | report this review
Very happy with driver and bus, arrived well in advance of departure both outward and return journey.
Jon Gould - 13/01/2011 | report this review
Excellent. Driver very friendly and helpful. coach arrived early – didn't mind what time we returned! We will come back to you. Thanks
Olivia Sharp - 13/01/2011 | report this review
Excellent driver, Richard, very pleasent and helpful. Office Kitty Hair very efficient, good manner. So pleased to have a microphone…it made our day.
Janien Lavers - 12/01/2011 | report this review
We had Pete as our driver and can you pass on our thanks to him for a great day out. He was very approachable and took us to everywhere we wanted to go. Many thanks again and wouldn't hesitate to use your company again.
Andy Monk - 12/01/2011 | report this review
Thank you for making my birthday. The coach service before, during and after the event was headache free, and if ever I had a problem or query, it was always sorted without hesitation. Couldnt have been better
Caroline Howard - 12/01/2011 | report this review
The service that was provided was fantastic and Mike the driver was very helpfull. Many thanks
Dominic Harris - 11/01/2011 | report this review
Excellent driver (John Riley) very knowledgable about the alternative routes, very prompt and delightful company – thanks very much, will certainly use you again – Happy new year and hope it is as profitable as you deserve
Tony Dubney - 11/01/2011 | report this review
Coaches were clean and very comfortable. We received full cooperation from the drivers and we thoroughly enjoyed our event. We would like to thank Momentum for the great service and support in our charity event and look forward to applying for your services in the future.
Paresh Halai - 11/01/2011 | report this review
The staff were very approachable, especially because we changed our mind several times prior to the day. Minibus was good and the driver was also very good. Thank you very much We would certainly recommend you!
Steve Cutler - 10/01/2011 | report this review
Wonderful service from the company, helping us make a last minute booking just before Christmas. Coach on time and driver very capable and friendly. Many thanks!
Anna Haigh - 10/01/2011 | report this review
The coach drivers were friendly and polite, despite having 50 teenagers on their buses!
Joanne Turner - 10/01/2011 | report this review
The drivers were very good and kind
Neville Hall - 07/01/2011 | report this review
Excellent service. Braving all weathers. Thank you
Sally Smith - 07/01/2011 | report this review
Despite the horrendous weather conditions the driver managed to get our friends from Crick to Birmingham and back safely. Will definitely reccomend and use you again
Paul Green - 07/01/2011 | report this review
Excellent service, so thank you very much. Our guests were all very impressed with the organisation.
Diane Cusden - 06/01/2011 | report this review
Hi I would just like to say how professional and helpful your driver was on Saturday on the trip to London. We got stuck in London for a long time and the driver stayed calm and helped out at the end of the journey to drop children off as we got back in the middle of the morning. The bus was clean and had all the facilities we needed. many thanks
Vicky Coombs - 06/01/2011 | report this review
We was very impressed, the drivers were very pleasant and knowlegable and got us there and back in safety in what was very snowy and icy conditions
Martin Bishop - 06/01/2011 | report this review
Bus arrived early which was great to the cold weather. Journey was very smooth and bus was adequately heated…not too cold and not too warm. Bus was waiting for us when we came out of the premises, so no hanging about in the cold
Helen Tracey - 05/01/2011 | report this review
We were extremely happy with the service provided. The coach was on time and the driver was very accommodating. I was also kept up to date with the coach availability due to weather. overall very happy. Would recommend and if we have a simular event next year would be happy to use you again
Kerry Thornton - 05/01/2011 | report this review
Truly absolutely amazing! The drivers getting all our guests to the venue in that weather was a miracle. They are absolute legends. It would have been easy for you to cancel but you kept the coaches coming and Bev and I will be eternally grateful. Thank you so so much!
Jacob Dubbins - 05/01/2011 | report this review
Coach was great, driver was very friendly and accomodating. All customer service prior to the journey itself was also very good. Will definately use again and recommend!
Gary Mansfield - 04/01/2011 | report this review
Great service, Driver arrived early and we set off on time
Elaine Barnes - 04/01/2011 | report this review
Safe journey to and from the centre we visited. Punctual. Thank you
Diana Duff - 04/01/2011 | report this review
Turned up on time, very pleasent driver, trip went well. Very pleased
Sarah Norman - 30/12/2010 | report this review
I personally was not on the bus but all the reports that I have had from my players have been very favourable. The coach itself was good and the driver was friendly and accomodating – he would have a lot to tolerate, having to deal with travelling ice hockey players, especially mine Ronnie McCorkindale (Manager)
Philip Selbey - 30/12/2010 | report this review
Bernard was great, as was his coach. We were Very Happy Indeed.
Jon Gould - 30/12/2010 | report this review
The group was vey happy with the coach and driver, he was very accommodating and drove us to our destination in a very safe manor.
Richard Blyth - 23/12/2010 | report this review
Coach was on time, and did everything thing we ask for when we booked. Also our wedding guest said the driver was very patient and accomdating. If i need a coach in future would definately recommend your services. Many thanks
Jamie Jones - 23/12/2010 | report this review
Driver was very good and flexible – would use you again for next trip
Simon Tidby - 23/12/2010 | report this review
Driver turned up early (great) was very professional and polite. Also very flexible – would certainly use MCH again if we need a coach!
Holly Willow - 22/12/2010 | report this review
Excellent and prompt service. Will definatley use you again in the future. Thank you
Stacey Squire - 22/12/2010 | report this review
Booking this was easy and Tom in your office was very helpful, even when I had to make some last minute changes. Our diver on the evening was also very good, he was on time and the pick up went just as planned. Thanks very much.
Georgina Young - 21/12/2010 | report this review
Fantastic service, will use Momentum again next time we have a requirement. Thanks again
Tim Joyce - 21/12/2010 | report this review
Our driver mike was excellent, we could not have asked for a more friendly cooperative driver. Would definatly recommend and use again
Samantha Kinderton - 21/12/2010 | report this review
As in the past very good service – will look forward to booking you again next year.
Lorraine Gaiger - 20/12/2010 | report this review
Driver was excellent – late to pick up due to M25 closure and knock on effects of traffic on M11, but kept us informed of progress. Nothing he could do really. On time to collect for return journey and very helpful at drop off points. Would definitely book again.
Tania Maera - 20/12/2010 | report this review
Excellent service from office staff and the driver was accomodating and prompt – even arrived earlyfor us when requested. Thanks very much!
Frankie Stopforth - 20/12/2010 | report this review
Drivers were early to pick us up, which meant we could leave promptly and were very friendly throughout! Everyone on the trip thought the same!
Grace Rice - 17/12/2010 | report this review
Excellent! All pick ups and drop offs were on time and the service when booking was very good. Thank you
Simon Brown - 17/12/2010 | report this review
I found everyone at Momentum Coach Hire very helpful. From the initial contact with Mark, the driver and the accounts department. I would certainly use Momentum again
Judy Warrington - 17/12/2010 | report this review
Excellent service and good value. Thank you.
Vicky May - 16/12/2010 | report this review
Please pass on our grateful thanks to our driver, who despite the snowy conditions ensured that we arrived safely and in plenty of time in London, and back home again. We will definitely look to use your company again in the future. Wishing you all a happy christmas from the staff at Devonports Accountants.
Rachel Jones - 16/12/2010 | report this review
Most happy with the service. Delighted by the driver (Michael) . Very professional and friendly service.
Jon Gould - 16/12/2010 | report this review
I would definitely use this service again. The bus was on time, driver friendly, and bus comfortable and clean. The only problem was the roadworks which couldn't be helped.
Harriet Barbier - 15/12/2010 | report this review
Great service. Our driver Nigel was extremely helpful and accomodating. Also very patient with us all on the way home after much alcohol had been consumed. Thank you
Liesa Gilford - 15/12/2010 | report this review
We were very happy with the service we received from Momentum coach hire which we booked to return our guests after our wedding on 4 Dec. It arrived on time, considering the icy conditions and even made additional stops to nearby hotels. Not too sure about the on-board entertainment provided, but we can't hold the coach company responsible for the groom's singing! An enjoyable and comfortable journey was had by all. Many thanks
Jenny Dyer - 15/12/2010 | report this review
Mandy in the Office and are Driver were both very helpful and considerate to us all. We will defiantly use your service in the future and will recommend you to friends. Well Done!
Rachael Armstrong - 14/12/2010 | report this review
Driver (Dave) was brilliant. Polite, helpful and very accommodating
Cathie Baker - 14/12/2010 | report this review
Driver was polite & very nice. No issues whatsoever!
Kristy Brown - 14/12/2010 | report this review
Exellent service no problems at all. could have been middle of summer !! thanks very much!
Viv Hooper - 13/12/2010 | report this review
Thank You. We had two good journey's there and back. Our driver was very friendly and helpful. My only gripe if any was the heating, at my request the driver turned it down twice, our people were wilting with the heat and one was feeling sick. Eventually the driver checked the airflow and realised it was not turning down, He finally managed to get it under control. We have another event in Leicester on the 19th March, and if everyone is in favour. I will be contacting you again, soon. Many Thanks
Rabbi Sabey - 13/12/2010 | report this review
Helpful on phone. Bus driver was great. Coach was clean and on time. Will aim to use u guys again. thanks!
Jon Gould - 10/12/2010 | report this review
Gratfeul thanks for the service your driver provided last Wednesday. The weather was freezing, and we had snow, but he was on time, and looked after the mostly elderly passengers well. They were very impressed with his safety instructions. Please pass on my thanks to him. regards
Mary Jones - 10/12/2010 | report this review
The coach was excellent (decorated for Christmas too!) and the driver was brilliant – he catered for our requirements and was flexible, polite, friendly and professional. We would definitely use your service again and recommend to others.
Debbie Smith - 10/12/2010 | report this review
The driver did very well considering the weather. We will hire you again next year for a Sea Side trip in the summer. Thank you for your service.
Pauline Wallis - 09/12/2010 | report this review
Driver was excellent, bus was a little cold on the way there but it was -7 outside but once we were on our way it did warm up!
David Harrison - 09/12/2010 | report this review
Service was brilliant and very proffesional. Can we all express a massive thanks to mike our driver for the weekend to Bruges. He was a great guy. Very friendly and helpful and made the trip even better. I would request him again and would recommend him and momentum to anybody after a great service. Thankyou again and cheers mike your a great guy!
Merv Lawrence - 09/12/2010 | report this review
“I spoke to my staff the day after and they all confirmed the driver was on time and polite and the service was excellent. Only minor disruptions due to the traffic caused by the snow, but all staff was delivered to destination and back within schedule. Many thanks!
Monica Barebone - 08/12/2010 | report this review
The driver was very polite and got us there and back safely. Would highly recommend the company.
Jon Gould - 08/12/2010 | report this review
Very happy with the overall service but would like to say a speacial thank you to Michael who gave excellent service to meeting the needs of what was required and who sourced the best deal for this. He was pleasant and polite and extremely helpful. Thank you
Rachael Lock - 08/12/2010 | report this review
Coach was really good, driver was 5 mins late but that wasn't a problem. All round a long but fun trip.
Graham Knowles - 07/12/2010 | report this review
Very good service – Mini bus turned up 10 minutes earlier than expected. Driver very accommodating – even saying when we got there that if we wished to leave earlier or later then just call him.
Rebecca Lock - 07/12/2010 | report this review
Thank you. Everything was perfect and hopefully it didn't matter we “lost†someone which delayed the journey home. All round the service was outstanding.
Jon Gould - 07/12/2010 | report this review
As a result of the ash cloud in april, we were stranded in Val d'isere and contacted Momentum to arrange a return trip to the uk,when the initial enquiry was made we were told that whilst the coach was not a "luxury" coach it was an "executive" coach so it would not have a toilet but would have reclining seats, arm rests, etc. What turned up can only be described as a "school bus" , no recliners, no armrests, no tables and seats that were probably slightly less comfortable than public transport, certainly not what would be reasonable to expect having paid £4500 for a one way journey from France. The booking was for Saturday 17th April at 11-12pm collection in Val d'isere, France, booked on the 11.20am ferry from Calais to Dover with an expected estimated time arrival in the north of late afternoon/early evening of Sunday 18th April and we were told the coach would go "straight through". In reality the coach turned up at 5.30am the following day so we spent the night in the reception of our hotel. The drivers had apparently got lost which could have something to do with the fact that they were trying to navigate their way round Europe with a 2002 road map and I needed to give them directions of how to get to us. We obviously missed the ferry and in spite of me contacting the co-ordinator to advise him and ask that he re-book us on the one to suit our timetable, they did not, it was left to the drivers who got us on one a few hours later. Due to all the delays the drivers' hours had run out so another driver collected us from Dover and took us to Medway where we collected yet another driver. This driver was so stressed about the time he had been allowed for the journey that he would not let us off for a toilet break. Clearly we should have had two drivers as this journey would normally be considered to be five and a half hours; one hour over his allowed driving time. Anyway we got there within two or three minutes to spare. Another concern that we found out on route is that the drivers should have had a nine hour break in Bologna but apparently only got three and it showed. I do not understand why anyone would give us such an unrealistic arrival time and jeopardise our safety, when if we had been told the coach would arrive at say 10am the following morning we could have all had a good nights sleep, the drivers included. The reality is they did not provide any part of the contract we made and totally misrepresented the standard of product and service.
mark harrison - 05/12/2010 | report this review
We were very happy with the service the coach arrived just after 09:00 and fred the coach driver was very friedly and helpfull thankyou very much for making our day very special
Andrew Pennington - 03/12/2010 | report this review
Prompt arrival – extremely helpful driver. Wouldn't hesitate to recommend the service
Ian Walker - 03/12/2010 | report this review
Both drivers we had was very good and enjoyable
Stephen Squirrel - 03/12/2010 | report this review
Your driver was punctual. The coach was clean and just what I had expected. I am very happy with the service provided
Paddy Jenks - 02/12/2010 | report this review
John Beardmore was our driver – very calm, patient and helpful. Very nice, comfortable coach. Many thanks.
Mark Powers - 02/12/2010 | report this review
Kieran arrived on time and very courteous.
Peter McGowan - 30/11/2010 | report this review
Excellent service. Coach driver very helpful
Viv Bell - 30/11/2010 | report this review
Very happy with the standard and quality of the service. The drivers were excellent; professional and very accommodating – nothing was too much trouble. The minibus was also spotless and gave the right image for the business. Will definitely recommend and use again. Thank you
Mike Lawman - 30/11/2010 | report this review
Very happy, friendly driver will definatley use again and definatley recommend, only downfall driver wasnt sure of directions once in city centre.
Nick Westly - 29/11/2010 | report this review
Thanks for the perfect service and thanks to your driver who even made a small unscheduled stop on request. Thanks once again.
Paul Shuman - 29/11/2010 | report this review
I got very good service for a reasonable price. The only problem was a bit of confusion with the payment but that was easily resolved.
Ruth Hodgkinson - 29/11/2010 | report this review
The driver was very polite and puntual I would not hesitate to use MCH again.
Jon Gould - 25/11/2010 | report this review
Dear MCH team, I would be greatly appreciate your guys help, we had a great day with all the students. We will be hiring a coach from you guys again. Thank you very much
Li Chen - 25/11/2010 | report this review
The Journey itself was great, Tony was a fantastic driver. However, the prep for the journey was not as impressive. the only details the driver was given was “bus stop, Earlham Road†when the pick-up point was the main UEA bus stop, on University Drive. He wasnt given any of my contact details, and I did not receive my text message as I was told I would – I had to ring your out-of-hours contact to get Tony's number.
Nick Oconnell - 25/11/2010 | report this review
Very happy with the service right through from booking to the flexibility of the driver. Will definetly use you again.
Gavin Croxford - 24/11/2010 | report this review
Excellent Service- Many Thanks!
Ade Wheeler - 24/11/2010 | report this review
I was very happy with all the help that the staff gave. I made my booking with Mandy and she was very helpful, any questions I had she answered straight away and was very very helpful. Our driver on the night was very friendly and helpful (he dropped us all home at different locations at the end of the night). He was on time and when we called him when we were ready to leave and he met us. thank you very much for everything! and I would definately use this service in the future.
Becca Thomas - 24/11/2010 | report this review
Service was excellent and driver Darren was very helpful. Would definitely book you again!
Jon Gould - 23/11/2010 | report this review
Service was excellent and driver Darren was very helpful. Would definitely book you again.
Sally Findly - 23/11/2010 | report this review
Excellent quality service with office staff throughout the whole booking, Beautiful coach definatley worth booking you get exactley what you pay for.The coach arrived on time!
Jon Gould - 23/11/2010 | report this review
Your coach drivers were very polite and helpful
Vicky Matthews - 22/11/2010 | report this review
Our driver was friendly and polite, and above all a safe and competent driver. If the opportunity ever arises, we would definitely use your company again. Thank you.
Pat Hudson - 22/11/2010 | report this review
The driver, named Tony was very good. He made everyone feel comfortable and set the boundaries clearly at the start. He kept very calm, despite provocation from an antagonising driver in London.
Anna Defortuna - 22/11/2010 | report this review
Harry (the coach driver) was brilliant and nothing was too much trouble for him. Excellent service ..Thank you
Philippa Cullip - 17/11/2010 | report this review
Excellent service, we will use you again.
Beth McGonnell - 16/11/2010 | report this review
Driver was very accomodating and helpful. Coach was on time and good journey. Would definitely use again.
Dawn Jones - 16/11/2010 | report this review
All was on time and very friendly driver, thank you for helping us have a fantastic day.
Gill Wheeler - 15/11/2010 | report this review
Both the drivers were lovely, especially the return coach driver who made every effort to make sure that we all got home safely! Many, many thanks to him for his time and trouble, we had a great time!
Penny Perschky - 15/11/2010 | report this review
Very good service, no complaints. All went smoothly.
Sophie Dunn - 12/11/2010 | report this review
Glen was a great driver, momentum accomodated our youth group at short notice for a reasonable price. Will definitely use again!
Zisham Kapeesh - 11/11/2010 | report this review
Very good service. Came on time and picked us up on time. He was a very cheerful chap with a good sence of humour.
Shirley Clement - 11/11/2010 | report this review
Excellent service, arrived on time, friendly and helpful. Thank you.
Nancy Clark - 11/11/2010 | report this review
Service was excellent and the driver was courteous
Emma Parker - 11/11/2010 | report this review
Driver was very steady and helpful to all our party! Thank you it made my mothers 60th Birthday really special!
Sarah Avery - 09/11/2010 | report this review
Thanks very much, driver was fantastic
Mike Quayle - 09/11/2010 | report this review
Just wanted to say a huge Thank you. We hired a coach yesterday to take us to our dance show in Watford. Every part of dealing with the company was brilliant. We were kept informed the whole time. Our driver David was fantastic, friendly, happy and very professional. Please pass on a huge Thank you from all of us at Lanestars School of Dance, Cowes. We will definetly be using the company again! Thank You
Jon Gould - 09/11/2010 | report this review
Everyone very satified. Ken a very pleasant, cooperative, safe driver. Excellent service.
Anglea Greek - 27/10/2010 | report this review
Excellent service thank you, we will definately use your company again. Thanks to our driver Gareth for taking good care of everyone and driving safely.
Kaz Ward - 27/10/2010 | report this review
A very professional service. All timings for the tour were met and the driver was very courteous. Thank you very much.
Chris Gooch - 27/10/2010 | report this review
Very good trip, very accommodating driver and very pleased!
Andy Rees - 26/10/2010 | report this review
Your staff, Anna, was very patient, well spoken and helpful in booking the coach. The driver was also on time, knew the route and was very pleasant. We would use you again. Thanks you for everything.
Paul Mcdermott - 26/10/2010 | report this review
The driver was on time, he was courteous and knew where he was going. Very Good
James Roach - 14/10/2010 | report this review
The driver was punctual, friendly and courteous. I would most definately recommend your company to others.
Chris Knapp - 11/10/2010 | report this review
The coach was very nice and the driver very profissional and eficient. Thanks for everything. We enjoyed it a lot!
Michael Smith - 11/10/2010 | report this review
Punctual arrival of coach,which was clean & well presented. The driver very pleasant & helpful. I would definitley use this service again.
Terry Snooks - 11/10/2010 | report this review
Our driver Kevin was 1st class. Punctual, polite and friendly. Thank you once again!
Phil Clegg - 06/10/2010 | report this review
Very good service and personel,helpful and polite we would certainly use your Momentum for any future trips!
Sally Firkins - 05/10/2010 | report this review
Thank you so much, everything was perfect, punctual and very professional!
Ashley Samways - 30/09/2010 | report this review
Many thanks to the staff at Momentum for arranging transport for the guests attending my wedding on 11th September. Everything ran smoothly and we were very happy with the service.
Nicola Polard - 30/09/2010 | report this review
Excellent service, Excellent price, On time, Reliable, Helpful, so thanks for all your help!
Jackie Newman - 30/09/2010 | report this review
Our coach drive was fantastic, a really nice guy who was extremely accommodating and drove really well. The booking staff were really flexible and friendly. A five star service that I will most definitely recommend and use again. Well done, you should be proud of your brilliant customer service
Barbara Hill - 28/09/2010 | report this review
Just wanted to drop you a quick note to say thank you for your assitance in booking a coach for Saturday night. The coach turned up promptly and the driver was very friendly and accommodating. On the return journey he was ready and waiting for us and was happy to wait an extra 10 minutes for the last of the stragglers.
Jack May - 27/09/2010 | report this review
I would like to take this opportunity to thank Tim (driver) and yourselves for an excellent service.
Linda Sneddon - 24/09/2010 | report this review
Thank you very much for the fantastic service provided by your company and driver for our trip to Newmarket on Saturday 18/09/10. I will have no hesitation at all in using or recommending your company again in the future. Thanks you again, particularly to the driver, and I look forward to using your services again in the near future.
Andy Simpson - 22/09/2010 | report this review
The coach was extremely good, very comfortable and the driver was excellent. He was always on time and made the weekend flow smoothly. Thank you for making the transportation of so many people so easy.
Chris Eade - 21/09/2010 | report this review
If you Google Momentum Coaches you will find a string of poor reviews for this company. For some strange reason there are now a string of positive reviews posted over the last couple of weeks. All remarkably similar in tone and content. Don't believe their attempts at online reputation management. Avoid this company like the plague. We booked and paid for a coach with them for a trip to the Derby in June and three days before the event they called to say they couldnt find a coach for us. It left us high and dry and ended up costing us an extra £350 because of the last minute nature of the revised booking. We had booked a second event with them at the same time and for obvious reasons we decided we couldnt trust them to turn up - four months later and we are still trying to recover our money. For your own good - avoid them. And if you want further proof just google them and see how many complaints you will find.
Martin Burke - 20/09/2010 | report this review
I want to thank you for your help and your support for the GITI Tire Event. We were very happy and enjoyed the time in Birmingham! Thank you Momentum
Christopher Kenntemich - 13/09/2010 | report this review
I just want to say that Mike was a fabulous driver for my group over the past weekend. Friendly, courteous, and professional, he quite literally got us out of some tight spots, navigation-wise, as we threaded our way into and out of Bath and the surrounding countryside. He was also a very good adviser regarding the practicability of our touring objectives, helping us to select the best options and to move forward in a timely fashion that still left us plenty of time to see all the key sights on our itinerary. In short, we had a wonderful experience and I will certainly recommend Momentum Coaches to any group that seeks a comfortable, worry-free, practical way to tour the many important sights in England. Thanks very much
Claudia Kairoff - 13/09/2010 | report this review
I used this company for the first time in June for my annual trip to Ascot. I was called repeatedly by their sales team after my initial enquiry and went ahead with a booking. I paid the balance in full prior to my trip but a driver failed to arrive. I was offered no explanation. A driver finally turned up 2 hours late and as a result, myself and 12 friends missed the first 2 races. I am still 3 months later waiting for a response from MOMENTUM!!!
Corinne B - 07/09/2010 | report this review
Thank you for providing the coach for our trip to Wembley on Saturday, The service you provided was excellent and I would not hesitate in using your company again. Once again THANKS
Mike Mosley - 02/09/2010 | report this review
I just want to say that the service was superb; from the initial booking stage to the coach driver we found everyone to be very accommodating. The coach was very comfortable and spacious. Special thanks to the coach driver who had to wait for us and was very patient with us. Thank you Momentum for making our trip a memorable one.
Rajini Thirunesan - 01/09/2010 | report this review
Thank you for the service you provided, I was very happy, additionally I would like to thank our coach driver Mick for being very accommodating and making our journey very pleasant.
Cyrillia Francis - 31/08/2010 | report this review
I just wanted to write to say a huge thank you for helping me out with booking the Thorpe Park Trip for the young people at Whitehawk Youth Centre. Your prices were by far the best I found for this trip but in no way meant that your service was poor. On the contrary %u2013 it was really easy to book and pay for the day and you were able to amend the booking for us. The coach we had was very clean, spacious and comfortable %u2013 people found it easy to fall asleep on the way home! And lastly thank you for sending us such a lovely driver %u2013 he was very friendly and great with the young people. He allowed young people to access the coach through the day and also enabled a few to shelter on the coach when they had had enough of the rain. Please pass on our thanks to him If we book more trips in the future Momentum will definitely be the first company I contact
Caroline Vitta - 27/08/2010 | report this review
I would like to thank you for the excellent coach service. I would especially like to thank your driver Slavik who was absolutely brilliant and made the day thoroughly enjoyable for everyone!
Tracy Rowe - 20/08/2010 | report this review
This is just a quick note from the customers and myself to say %u2018thank you%u2019 for yesterday. Our journey to and from Sittingbourne went like a breeze. And we couldn%u2019t have asked for a better driver. Wayne was polite, well presented and excellent at time keeping and would like to thank him for the service.
Mabel Dias - 20/08/2010 | report this review
Just a note to say thank you for sending your luxury coach yesterday for our outing to London. It was most unexpected, and very comfortable.I would also say that Arian was an extremely helpful and courteous driver and negotiated the London traffic skilfully. Please pass out thanks onto him. Kind regards
Maureen Smith - 18/08/2010 | report this review
I just wanted to say our driver on Friday was great and made the journey very pleasant for all! Many Thanks
Aisling Brown - 18/08/2010 | report this review
Please can you thank both drivers for taking our stag party to Oxford and back on Saturday evening. Both drivers did an excellent Job. I would also like to mention a special thank you to the driver that took us all home, It must have been a tough job with the noise and frivolity of merry drinking men but he did an outstanding job.
Jamie Seabrook - 13/08/2010 | report this review
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