Mostyns Ltd

Curtains Manufacture and Retail in Christchurch (Dorset)

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Avon Works
Bridge Street
Christchurch
Dorset
BH23 1DY

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No curtains, no credit note, no refund

Service

Quality

Value

Following a very bad experience with this Company, I will never have anything to do with them again. I placed an order for some curtains to be made and they were happy to accept my deposit of £500. Unfortunately, due to redundancy, I was not able to proceed but cancelled the order before any work commenced. At the time I asked if I could have a refund but this request was turned down, Later when I had secured a new job, I asked Mostyns if I could use the deposit of £500 as a credit towards a new order. This request was turned down also and they refused to reimburse me in anyway. I did not get a reply to many of my letters and e-mails. Their Customer Services Dept, were not interested and did not attempt to meet me half-way.

John Beatty - 22/01/2013 | report this review

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