Services/Solutions/Products

IT Strategy
Business Continuity Planning
Disaster Recovery
Managed Services & Outsourcing
Desktop Support
MBO's & Acquisitions
Upgrades and Migrations
Software Compliance
Software Development
Virtualisation
Protection

Our knowledge and experience of delivering IT services, particularly for, but not exclusively to manufacturing enterprises both large and small means we can deliver a breadth of services that can meet most of your IT needs.

If you have a specific IT requirement that isn't listed in the menu listed above then contact us anyway - we'll be honest and tell you if we can help, and if we can't we'll point you in the right direction.

Help Desk

Help Desk
Ad-hoc Support
Support Plans
Help Desk Software

Neustro can provide support to your business either on a one off consultancy basis, to supplement your existing skills, a full service basis where we are your IT and business systems help desk, or any point in between.

Our customers enjoy 24 x 7 support dealing with a UK based help desk - registering and resolving events either by telephone, email or the web.

Unlike the traditional model our first line support people are more than just call takers - they have the skills to be able to resolve many problems from the moment they are raised. This ability to act like an internal IT department means the transition from your own internal team to an outsource (but not off-shore) provision is more easily accepted by your users.

Given that we have more people and resources than most internal IT departments we can provide a level of service that exceeds that previously delivered.

Again, support from Email to ERP, and all points in between, means that you can concentrate on your core business while we concentrate on your IT.

And because we are pragmatic and understand businesses of all sizes and types we can offer a tailored support plan that suits your business.

Independent Infor 10 ERP, Baan IV, Baan V and Infor ERP LN

Infor Consulting
Infor Upgrades
Infor Managed Services
Infor Audit?
Infor Development
Infor Interim Resources
Infor Baan FAQ's

Independent Infor 10 ERP, Baan IV, Baan V and Infor ERP LN

Consulting, Management and Support

We are;
INDEPENDENT - We help you get more from the software you already own.
EXPERIENCED - We employ seasoned Infor Users that have used ERP in business.
POPULAR - (with our customers) - helping them get the most from their software investment.
AVAILABLE - we offer 24 x 7 and tailored managed service packages

Take a look at our extensive portfolio of Infor ERP/Baan services from the menu on the left and understand why we're trusted by many enterprises across the UK, Europe and the World to help them get the best out of their ERP investment

Customers say..........

Texon

"We are very happy to recommend Neustro."


Baxa

"We have worked with Neustro now for over two years and our experience has been extremely positive". Mike Slade, Director of Operations.

Neustro Consulting Ltd

Based in Leicestershire in the UK, Neustro focus on providing IT Services to local SME's - however, we also service and care for multi-nationals from the USA through to China!
Email: info@neustro.com
UK Telephone: 0800 141 2015
International: +44 1530 811400

In Education

Neustro are constantly learning - For us finding out about new and emerging technologies, and how to gain better value from tried and trusted ones, so we can offer the organisations we serve cost effective and reliable services is absolutely vital to us.

Our background in working with manufacturing and distribution businesses across the world, implementing IT business systems that cover the web, e-mail, networks and the all other aspects I.T. means we are always keeping a keen eye on cost, with a particular view of the total cost of ownership (TCO) on all the products and services we offer.

We understand that in the Education sector the focus is increasingly on extracting maximum value from tighter budgets. Every pound spent on ICT is a pound less to spend elsewhere.

We are not allied to any one particular manufacturer or service provider - for each of our clients we'll design a solution and work with partners that is right for our customers' needs and at the right price.

We know that the key indicators our customer's look for in the Education sector are security, durability and low cost of ownership when they trust us to work with them. We also believe, very passionately indeed, that customer service and responsiveness is key.

When you need to speak to someone about a problem or challenge we'll answer the phone. We don't use automated call systems that lead you through a maze of options before you can tell someone what the issue is. We don't outsource our helpdesk. The sooner you can tell us, the sooner we can fix it (if we haven't spotted the problem with our remote management tools first).



Talk to our School's Team on 01530 811400 and we'll listen to you, to see if we can help!