Dissapointed

we are looking to purchase two sofas and a snuggle chair, having drilled our choices down to two types of products, one from Next, the other from Laura Ashley. We called into the Next shop in Crewe for leather samples so that we could make sure the colour would be right for our sitting room. Have to say we were disappointed when we were told - that there was only one leather sample of the colours that we were asking for. We suggested an overnight solution - we would leave our name, address and a deposit to borrow the sample book and drop it back to the shop first thing tomorrow morning - the answer was " We don't do that". my thoughts...Oh dear - not very helpful are they. I can only rate the service - we didn't get to the quality, value or overall rating.

Mike Wall - 21/09/2014 | report this review