Prompt Friendly IT Service for Home and Business customers in High Wycombe and the South Buckinghamshire Area.
We provide advice, repairs, upgrade and maintenance services for all your Home, Home Business or Small Business needs; Your Computers / PC / Workstation / Laptop / Networks and Servers. Virus/Malware removal, Web Hosting and AVG CloudCare for Business customers

Owltech @ Home

Our home IT support (http://www.owltech.co.uk/about-owltech/owltech-home/) is no nonsense and no "techno-babble". We offer a free initial diagnostic period (typically 15 to 30 minutes on the telephone, via our remote access service or at our premises) and then a free, no obligation estimate for completing the task (if we can't solve it during the initial free period).

We have a No fix, No Fee policy - In the unlikely event we cannot fix your issue, we will not charge you a penny - however donations to cover our costs are gratefully received :-)

We have a remote access service so, as long as you have broadband internet access, we can log in to your computer from our offices and carry out remote diagnostics and upgrades.

If your issue requires us to visit you, no problems - our on-site service will cost no extra. We charge a fixed hourly rate and don't charge for travel time or mileage within a 10 mile radius of the HP12 postcode area. If you happen to live beyond this, we encourage you to contact us via the form on the right to discuss - we can be very flexible.

Here is a list of a few of the key services we can offer;

New Computer / Laptop set-up and configuration
Diagnose and repair of Wired and Wireless PC / Computer / Laptop Problems
Network trouble shooting - Wired and Wireless
Hardware and Software Troubleshooting
Internet and Email Setup
Broadband Internet connection diagnosis
PC and Network Health Checks and upgrades
Virus, Spyware and Malware Detection and Removal
Upgrades to your PC / Computer/ LaptopDisk recovery
Memory
Hard Disks
Data Recovery
There are many, many more IT related issues that we can cover so please do contact us to discuss your requirements. The form on the right will enable us to call you back - so you don't even need to worry about the cost of the call !

Owltech @ Work

Owl Technical Services offer a full range of support services for Start-up and Small businesses in the High Wycombe and South Buckinghamshire area.

Our Owltech@Work service is tailor made to suit your business, your IT infrastructure and your budget.

Whether you want our support via Telephone, at your site or via our remote access service (or all three) - we can help in whatever way suits you, when it suits you.

Many of our customers like to use our IT services on an "as-required" basis, particularly if they have a smaller installation and require only occasional assistance.

For larger customers who require more on-going support, we can offer a service contract based on a reduced hourly rate and a quarterly service charge based upon the total amount of equipment supported.

Alternatively, for a higher quarterly charge we can provide a complete ‘virtual IT department' service with no additional labour charges. In this way, you gain access to experienced professionals for far less than the cost of employing one new member of staff.

All our support plans are charged on a quarterly basis with the notice period being 3 months too. At Owltech, we are confident that we can offer a level of service you will want to keep using without forcing you to commit for 12 months at a time. You can contract us in the knowledge that should you be unhappy with our support, you are not obliged to stick with us for a whole year (We are sure that this will not be the case !)

Every businesses IT support requirements differ so we are more than happy to discuss your situation and customise a service package that suits both of us !

Please do e-mail, call or fill in the form on the right for us to call you - no pressure, no obligations just an easy, friendly discussion to see if and how we can help.

Some of our Business support services are below - this is not a definitive list, just a short overview of a few areas.

Cloud Backup - Business Continuity

AVG CloudCareTM AntiVirus, Firewall and Content Filtering

Hardware solutions - Owltech diagnose and repair all hardware faults on desktops and laptops, whatever the problem, whether it's a dead PC, failed component or an intermittent fault. We can also carry out upgrades to your current computers as well as help you commission any news ones.

Network support services - We are able to diagnose network issues including internet problems, printer network issues and logon problems.

Virus removal - Whilst viruses have evolved over the years, so have virus removal tools. Viruses can severely damage PC's, laptops and entire servers, we offer a full clean up service.

Software solutions - Whether your system is not starting up properly, behaving erratically or simply running slow. We can help you with all types of software problems you may be experiencing.

Data recovery - Recovering data from damaged, corrupted or failed drives, we can also recover any files that may have been deleted by accident.

Owltech Business Continuity

BUSINESS CONTINUITY STARTS WITH ONLINE DATA BACKUP!

Owltech guarantees data protection and importantly all backed up data stays in the UK, is military grade encrypted and saved to multiple sites ensuring complete peace of mind.

This is the easiest and safest way to backup the data on any PC, Laptop or Server.

Our partners cloud-based backup software is the best of its kind. It complies with UK data protection regulations and is endorsed by UK insurance companies. It takes just minutes to install, backs up all file types including SQL and ALSO offers an all in one solution for Microsoft Exchange servers, allowing the automatic and online backup of Brick Level Exchange mailboxes to multiple offsite locations in the UK!

You can install the software on multiple machines (licence free) and the software works ‘plug and play' with Exchange and SQL. Simply install the Depositit Backup software from OwlTech and within minutes the exchange mailboxes will be ready for online backup. The same goes for SQL and any other files or databases you need to keep safe.

Quick and easy to setup
Runs full and incremental backups from any PC, laptop or server
Automatically stores your data in multiple offsite UK data centres
Saves historic versions of backed up files to restore from previous dates
Backup networks, open files and NAS drives
Online, automated Brick Level MS Exchange mailbox backup
Military Grade encrypted and guaranteed


Choose from one of our three standard service offerings or contact us to discuss a customised requirement.

Bronze Package (up to 10gb) £10+VAT per month.
Silver Package (up to 20gb) - £20 +VAT per month.
Gold Package (up to 50gb) - £50 per month.