Rhoda Stewart's Interiors
Soft Furnishings Retail in Ballynahinch
High Street
Ballynahinch
County Down
BT24 8AB
Contact Numbers
Reviews
Worst Store Ever!
Under absolutely no circumstances buy anything from this store! I have never experienced worse service in my relatively long life! The manufacturers they operate a franchise for, provide good quality furniture. However, they are unable to order the right things from the manufacturers and deliver them in a timely manner! Ordered a leather footstool, large oak cabinet, bed with matching cabinet and two bedside tables. Despite delivering to my home on three separate occasions I am still waiting on a bedside cabinet! "Earle" is particularly inept! On the first delivery (having ordered the furniture 3 month earlier) he managed to deliver the wrong cabinet. Was promised the cabinet within a few days, three weeks and one other delivery later it has still not arrived. Despite being extremely patient, finally sent the company a text stating my dissatisfaction last night - having been promised a delivery or at least a telephone call yesterday, that, as usual, did not happen at all - Earle telephoned me this morning, given the prompt. Having stated my dissatisfaction, having waited on the item for seven, yes 7 months, he stated the cabinet could not be found! Unbelievable, to add insult to injury, concluded our telephone conversation by laughing at my dissatisfaction! It may take another 3 + months if another cabinet needs to be ordered!!!!!!! What to do?? Firstly compile this email. Secondly, contact the manufacturer who has provided these idiots with a franchise. Thirdly, contact the appropriate regulatory body and complain, complain and complain.....BUY NOTHING FROM THIS COMPANY!!!!!!!
Robert Hanna - 13/03/2014 | report this review
poor customer service
Appalling customer service. Enquiries made by telephone with a promise from 'Errol' to call back. He never did. Made contact again and spoke to a female who also made a promise to get back and never did. Complete waste of time
william mcbrien - 16/03/2012 | report this review
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