S & B Car & Van Hire Maidstone Ltd
Car, Van and Truck Leasing and Contract Hire in Maidstone
32-34 Upper Stone Street
Maidstone
Kent
ME15 6HA
Contact Numbers
Reviews
Avoid
I have rented the Peugeot 108 (purple one) from the Coxheath branch for a week as our car was stolen. Booking was smooth. On the third day of having a car (I do very little journeys a day - about 10 miles) I went to the car park and saw flat tyre. Could not repair it with the kit provided (as it was out of date and solid- unusuable), asked friend to use their kit. Went straight to tyre place to put a new tyre to find out that this car was involved either in accident or gone over big pot hole as the rim on the outside (not a worry) and inside was damaged. The workman which changed tyre said every tyre will be damaged by this. I explained that this been rent out to me like that and he said that it is not on and this should never been rent to me in this condition. We phoned the Coxheath place to be informed they knew about it as person before us had an incident. Obviously they did not complete any checks before renting it out to me. I ended up with the bill for the repair and new tyre. When returning the car the guy in the office offerred no apology, and treated us discoustingly saying 'you saw what you rented and you signed for it', either that the damage was inside the rim and acually not visible. Horrible company to deal with If you ask me. I have two young kids who could of been in a car with me, luckily this was not the case. I will not ever do bussiness with you as you do not value your customers or their safety. Also the engine management light was flashing on the vehicle from moment we picked it up.
Krystyna Jones - 15/12/2021 | report this review
S&B Maidstone - Do Not Use!!!
This Company should be avoided. Very poor customer service (disinterested, eating toast, ignoring you). Intimidating staff who are not just unhelpful but threatening. I've spoken with other people and they have had similar experiences. Please don't use this service, especially if you are vulnerable in any way
Mr Anonymous - 07/10/2012 | report this review
car rent
Hi, I would like to rent a car for a weekend, and interested in working hours on friday, saturday, sunday, Thanks
Dmitrij Michailiuk - 26/09/2011 | report this review
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