SelClene
Cleaning Contracting Domestic in Coleford (Gloucestershire)
25 Darren Road
Five Acres
COLEFORD
Gloucestershire
GL16 7QZ
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Key Services
About
The Selective Domestic Cleaning Agency
SelClene (Severn & Wye Valleys) provides local cleaners to households in the Forest of Dean, Wye Valley and Gloucester areas.
Honesty and Reliability are our priorities
All cleaners are vetted for honesty & reliability. They have to provide prrof of identity and proof of address plus a minimum of 2 written references from previous employers. All references are verified with the originator. In addition we interview cleaners in their own homes.
A Service Tailored to Your Requirements
When you become a SelClene client you can expect to have a trustworthy, reliable and competent cleaner coming to your home on the days and times that suit you. We know that having a cleaner in your home is very personal and it is most important that you feel comfortable with the individual concerned. For this reason we offer to change your cleaner at any time and for any reason (subject to 5 working days notice).
Our office is manned from Monday to Friday between 09.00h and 17.00h. Our staff are fully trained and are able to handle any queries you may have regarding the service in general or an individual cleaner in particular and complete discretion is assured. If you are happy then we are happy.
SelClene provides local, vetted cleaners to private households. Having a cleaner in your home is very personal and it is most important to have someone you feel comfortable with. Once we know your requirements in detail we allocate a cleaner who we believe will suit you. However, you are entitled to change your cleaner at any time and for any reason. We can also supply a replacement cleaner whenever your cleaner is on holiday or sick for any length of time. All our cleaners are required to produce detailed documentation to prove identity and address. In addition they are interviewed in their own homes to back up the evidence they put forward. They also have to provide references from previous employers and these are available for clients to see if they so wish. Our office is manned from 09.00 to 17.00h Monday to Friday and our staff are fully trained and knowledgeable about all aspects of our business. We are not happy until we know that you are happy too.
Specialist Services
We have 13 years experience in the industry concentrating solely on the domestic market. We like our clients and cleaners to be happy - our motto is If you are happy, then we are happy.
Trading Since
1993
Reviews
Diabolical
The cleaner they sent us turned up in green wellies no equipment and then sliced through the arm of a chair with a razor whilst trying to cut a piece of cloth. Who in their right mind cuts cloth on the arm of an upholstered chair ? A crap experience from start to finish as the company wont admit liability
George Barclay - 23/09/2015 | report this review
A very reliable service
I have had a cleaner through SelClene for the past 2 years and have been completely satisfied. My cleaner knows how I like things done and does her utmost to oblige. I don't know how I'd manage without her. When she was away ill last year the replacement cleaner was just as good.
Joan Taylor - 12/03/2012 | report this review
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