Stewart & Young Ltd
Domestic Appliances (Sales) in Hampton (Middlesex)
105 High Street
Hampton Hill
Hampton
Middlesex
TW12 1NJ
Contact Numbers
Reviews
Really unhelpful staff
We are great believers in supporting our local retailers. So, as part of our plan to renovate our kitchen and fit new electrical appliances, I went to Stewart & Young with the aim of spending several thousand pounds on new equipment. On arrival I was greeted by an unbelievably rude sales man. I am not sure if he was the manager or not but he certainly behaved as if he owned the place. To cut a long story short he flatly refused to provide me with any prices for the goods I was looking to buy – he stated that he wanted one of his engineers to inspect the kitchen first (which by the way could take up to two weeks to book in!) - I was simply after comfort that there prices were sensible and then we could deal with the technical side after. No, that simply wouldn't happen – to cut a long story short I have never met anyone quite so unhelpful. Instead I went to a local competitor and gave them my business. To anyone looking for kitchen equipment and customer service, I would give this company a wide berth – if this is what they are like when you want to give them money what would they be like if something ever went wrong?
Annoyed Customer - 06/08/2012 | report this review
Dodgy Quote On My SMEG
They quoted £450 and the REAL SMEG engineer did it for less that £200 AS WELL AS fixing additional minor problems. One can't help but think that they either made a hugely expensive mistake or were trying it on. Don't trust these guys from my experience.
Mark Gee - 21/02/2011 | report this review
Ignore earlier reviews by me
We had a problem but found the answer. Take concerns to the manager. He's very willing to help. Sadly, one can't remove one's own posts on this site.
Ellen Goudsmit - 20/01/2010 | report this review
Some staff are excessively unhelpful
Two faulty fridge-freezers and I have to prove it! Unpleasant tone. If you want food poisoning due to faulty fridge, you know where to go!
Ellen Goudsmit - 02/11/2009 | report this review
Replacing SMEG range cooker heating element
Happy to recommend Stewart & Young after having heating element replaced by one of their engineers on our SMEG range cooker (A1 model). Very helpful and skilled engineer.
Damian Conroy - 24/03/2009 | report this review
Excellent service on new dishwsher
I have just had my new dishwasher delivered and installed. In the past I have bought from John Lewis but became unhappy with their delivery and service on white goods. Stewart and Young were able to give good advice on brands and models and a competitive price that included installation and disposal of the old machine. The installation was quick and efficient. I also chose them as I know they will be able to service the machine if needed.
Alison Townsley - 31/10/2008 | report this review
oven repair
Brilliant, trustworthy and helpful i would recomend stewart and young to everybody u can be certain they wont rip you off
october hawtree - 29/04/2008 | report this review
Washing machine repair
Efficient, courteous, trustworthy and give excellent value for money. A company to be trusted.
James Allardyce - 08/02/2008 | report this review
washing machine repair
Always helpful and courteous - have kept my excellent machine going for over 22 years! Skilled, responsive and willing to go the extra mile!
Susan Gompels - 21/08/2007 | report this review
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