East Lane
Wembley
Middlesex
HA9 7RB
Landline: 0203870... 02038704399
Sun Studio abandoned our staircase half-finished after £14k spent and refused to complete the work or provide the materials we paid for. They left behind a horrendous mess of poor steelwork and even poorer woodwork that will need to be completely removed and started again at considerable cost. The story is long and painful, but the site survey and design process failed this project and lead to a cascade of failures in the installation with so many corrections being performed on-site by Sun Studio that they eventually abandoned the project stating that we were a “rude customer” and it had cost them too much already. We were just a customer trying to get what we paid for. Once Sun Studio had our money they essentially disappeared under their workload of more important projects, we had to chase them daily for updates, with weeks and weeks between visits only to arrive to do a few hours work and leave again. Totally avoid this company and never pay up front. I suggest most of their portfolio is fake as they were unable to deliver the simplest Glass and Oak staircase at our home. Bitterly disappointing dealing with these guys.
Anthony H - 24/08/2022 | report this review
Thank you very much to Evgeny& he’s team #sunstudiolondon for our glass balustrade, top job & professional, friendly people. Highly recommend Sun Studio!
Ben Stevenson - 02/05/2020 | report this review
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