• Taking great care of cars in Basingstoke
• There are no 'hard sell' tactics at TLC
• Complimentary refreshments available in Reception
• You are welcome to relax in our Quiet Zone
• Watch your MOT inspection on CCTV in comfort
• Customer Services Manager has 20 yrs experience
• Out of Hours Breakdown & Recovery Service
• Free Valeting with every FULL car service

What can TLC Autocentres offer me ?

The garage is ideally located close to Basingstoke town centre, with Honeycomb Children's Centre and the Co-op close by. The newly fitted workshops, reception and offices are bright, clean and spacious with light refreshments and comfy sofas. What's more there are toys, colouring and TV to keep the kids entertained while you talk tyres, MOTs and services. Upstairs there's a Quiet Zone where you can wait while your car is serviced and catch up on emails with free Wi-fi or flick through magazines.

Of course if you're pushed for time you can take advantage of the free local collection/delivery or book a courtesy car, subject to availability.

And while you're taken care of, you'll know exactly what's happening with your car too. The state-of-the-art MOT Bay has CCTV for customers to view their cars being worked on from the comfort of the reception centre, along with a dedicated diagnostics bay which uses the latest technology to assist in quickly identifying faults – keeping hanging around to a minimum.

And if further peace of mind was needed, TLC are Motor Codes subscribers which means they have committed to the OFT-backed code of practice for Service and Repairs:

■Honest and fair service.
■Open and transparent pricing.
■Completing work as agreed.
■Invoices that match quoted prices.
■Competent and conscientious staff.
■A straightforward and swift complaints procedure.

As Tony says “We have no ‘hard sell' tactics, only essential work will be carried out with your permission. Any parts removed from your vehicle will be made available for you to view and inspect on collection."

Trading Since

2010