The Business Machines Company
Office Furniture and Equipment Suppliers in Newmarket (Suffolk)
Unit 2, Laureate Paddocks
Laureate Industrial Estate
Newmarket
Suffolk
CB8 0AP
Contact Numbers
Social
Opening hours
Monday to Friday: 8:30am - 5:30pm
Saturday to Sunday: Closed
Key Services
About
Welcome
At TBM we're experts on everything to do with computers, digital colour photocopiers and multi-function printers in the Cambridge and Newmarket area. We provide you with an IT service you can rely on. We save you money too. Here's just one example: our print audits save our customers a fortune on their print costs everyday.
About Us
East Anglia's premier supplier of the latest digital office products and solutions - all backed by our nationwide customer service. Wherever you are in the UK we can supply and service all your office needs. Regardless of the size of the job or your company, TBM has you covered!
We are your one-stop shopping source with:
Extensive catalogue of only high-quality products!
Choose from our carefully selected product line of printers, copiers, faxes, and pcs from only the most reputable manufacturers like Hewlett Packard, Canon, Sharp, and Oki to name a few.
Superb overall customer service:
Our knowledgeable, attentive customer service professionals listen closely to our customers and know our product line well. They pride themselves in guiding customers towards the most appropriate equipment to handle the tasks at hand to streamline office operations.
Reliable after-sales support by qualified engineers:
Enjoy peace of mind knowing we stand behind the products we sell with reliable after-sales support. Our team of skilled engineers has been trained by the manufacturers of the office products we sell in order to provide first-rate service. For added convenience, our engineers are on-call to promptly perform on-site repairs at your business or home.
In addition to the standard manufacturer's warranty coverage, customers may also purchase support packages for extended coverage if so desired.
Our Services
For nearly two decades, we've been at the forefront of office technology because we always offer our customers the most innovative products and services available – services that will save them time and money.
Our success is down to one thing - our only focus is TOTAL CUSTOMER SATISFACTION. In fact, we GUARANTEE it.
If you are not 100% satisfied we will give you your money back.
We're independent which means we're free to supply from all manufacturers. We only work with the most reputable manufacturers who are widely recognised as industry leaders in office equipment.
We are also a great team, we love working together for our customers. We're very proud that three of our team have worked together at TBM for over 30 years.
We love talking to our customers. Tell us how it's going, what needs to work better and what we can do to help. And do please drop by. We're in Newmarket just off the Exning Road behind Laureate School. Here's the postcode for your satnav - CB8 OAP - and you can park right outside in our car park.
The Business Machines Company (which used to be Tindalls Business Machines) is East Anglia's leading supplier of digital office solutions, products and services – and we have been since we began in 1990.
Trading Since
1990
Find Us
CB8 0AP
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Products and Services
We offer these services
- Buy Online
- Delivery Service
- special offers
- Customer Service / Helpline
We offer these payment methods
- Cash
- MasterCard
- Visa
- PayPal
Testimonials
Our business is totally dependent upon our printing and scanning facility. Without it we start to go into panic mode. This happened last Thursday afternoon when we experienced a paper jam. Any amount of poking about with a variety of implements could not release the offending blockage. At the point of desperation, I phoned Martyn Hazelwood if there was any possibility of having his service engineer in the local area who could call and fix the problem. Within one phone call he said that an engineer would be with us within 30 minutes. In fact, amazingly he arrived in ten minutes! Two minutes later and the paper jam was removed to both our relief and embarassment at how easy it had been in the hands of a professional. Whilst we do not have a service contract with TBM we were amazed and pleased by the speed of service. Whilst we couldnt always expect to be that lucky, I have no doubt that it is a massive benefit of my BNI membership that I can call on the owner of TBM who can arrange to sort out problems in double quick time. We would therefore have no hesitation in recommending TBM's services and in particular their speed of response to call-outs. PS: The reasonable call-out invoice arrived almost as quickly as the engineer and we were pleased to pay it by return as the service enabled our business to continue with uninterrupted service to our customers.
Real Insurance Solutions - Phillip May
As part of the financial services I provide my clients, the quality of the advice and products we offer is very important to both me and St. James's Place. As part of that service it is important that the printed material reflects that goal. We recently decided to upgrade our printing and scanning facilities, to provide colour charts and wealth summaries as part of our service, along with double sided printing to reduce our use of resources. This also need us to move to duplex scanning. Martyn took a considerable amount of effort to research the market to provide us with a cost effective solution that could perform all of our requirements in a relatively small machine that would be efficient, saving both time and running costs. Having now had this multifunction printer/scanner/copier/fax for over a year now, I can report that it does exactly what we want, has saved us both time and money in a significant reduction in the cost of toners over the period. I would have no hesitation in recommending your services to any business who wishes to reduce cost, be more efficient and improve the quality of their printed material, as you took the time and effort to ensure that we had the right equipment for the task, at a surprising low cost. Therefore I thank you for helping us.
St James' Place - Nigel Wathen
Testimonials are added by the business owner and are not independently verified.
