the location of the center of the universe

this store is the location of so many good things, however my recent venture to this great outlet was tainted by the actions of a staff member by the name of Gregg. Upon selecting my new wallpaper for my renovated "me" room, i was tailed towards the checkout by this staff member. We chatted and got to know each other, he was very cute with his wood effect glasses. However, as i reached into my pocket for my purse, i felt another hand in my pocket, i found this hand belonged to gregg. While i appreciate the help to remove my purse from my trousers, the zip was stuck to a thread inside, he pulled the purse too quickly and i lost balance. Suddenly, my new wallpaper slipped from my hand and rolled onto the ground. It began to pick up momentum as it rolled towards the door, exiting the building withing 2 minutes. I chased after it along with gregg and 2 other staff members, watching the roll travel towards the bust road outside where it came to a stop. Fortunatly, thr roll had it's plastic wrapping on it keeping it clean and i was about to walk outside to get it, but "helpfull" gregg barged in and said he would collect it for me. As i patiently waited for him to return, i looked outside through the broken window and saw greg entering a works van. He proceeded to violently drive away from the shop, almost hitting 3 cars in the car park, one of them being my own new audi, and rushed onto the roadwhere the roll was. i though that was a strange way to save the roll from the road, however, to my shock, gregg decided to drive his van over my roll of paper 8 times for no reason and preceeded to drive away without any reason. I waited in the store for 2 HOURS for gregg to return he did not. I must say i am fuming because i could not get the roll of paper that day because the shop had to close and i could not do any transactions because i was "out of hours". So thanks gregg for ruining my day, i had to buy something similar from b&q overall a nice store with friendly staff, but my visit was RUINED by gregg

Ashley Gibb - 14/10/2023 | report this review