Bathroom Planners and Furnishers in Stone (Staffordshire)
Unit 22c Whitebridge Estate
Whitebridge Lane
Stone
Staffordshire
ST15 8LQ
Avoid this company, their initial quote looks impressive but once they've got you then don't expect good up to scratch work or customer service. I had a feature strip behind my sink and the tap was off centre which looked awful, the fitters fitted the sink an inch out and refused to put it right. I contacted the company who said they'd send someone back but never did. I paid the fitters the final bill yet I still receive requests for final payment. Avoid this company, one man band that promises the world but leaves you high and dry. Bathroom suites should be in gold for what they charge, same things online at a fraction of the price which I found too late.
Al Anon - 25/10/2013 | report this review
We started off well with a member of staff being helpful showing products and showroom displays arranged a home visit a plan was computer generated and we agreed to proceed with a date given and a timescale of completion (two weeks). the installation ran into 5 weeks. we have had some problems with parts failing and contacted the company on several occasions but the problem was and has never been rectified. We have tried to get them to honour their promise of guarentee and now await court resolution. Obviously I would not reccomend this company to anyone as their after sales service is dreadful.
chris hewitt - 03/07/2013 | report this review
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