• We are members of ARLA
• We have an ethical policy
• We offer competitive fees
• We offer twinned toilets to help those without
• good communication with customers is important
• We offer transparent fees
• We enjoy our job serving you

Our ambition is excellence in renting houses and flats

We are here to offer an excellent Residential Lettings and Property Management service to landlords and tenants.

We aim to offer a best practice service to you. We are a member of ARLA which means that you are dealing with an agent who voluntarily follows the Code of Practice and Rules of Conduct laid down by their professional body.

This means:

• We are covered by ARLA's Client Money Protection
(CMP) Scheme. This protects your money while we
hold it.

• You will be consulting with a qualified and trained
agent who can give you professional up-to-date
advice and guidance.

• That the agency has Professional Indemnity Insurance.

• That you have a route to redress should something
go wrong.

Our director Janet Gwinn has over 20 years' experience in property management and lettings both on the landlords' side and also regulating landlords for local authorities.

We can offer excellent reporting on rents and repairs, both landlords and tenants can log on to our site for up to date reporting.